IT Support Specialist - Level 3
Listed on 2026-01-02
-
IT/Tech
Technical Support, IT Support
Overview
Micro Tech Systems is looking for an IT Support Specialist Level 3 to join our Boise, Idaho office. This person will be performing complex network architecture/design, Windows Server deployments/migrations/decommissions, network infrastructure deployments/migrations/decommissions, client application deployments/migrations, email deployments/migrations, and other related IT support tasks associated with supporting client systems and networks. The ideal candidate will have a strong technical background, solid analytical skills, and proven problem-solving experience.
They will use interpersonal skills to communicate with clients and provide IT support via specified client IT projects.
- Perform complex network architecture and design tasks.
- Execute Windows Server deployments, migrations, and decommissions.
- Deploy, migrate, and decommission network infrastructure components.
- Deploy and migrate client applications and email systems.
- Provide other IT support tasks related to supporting client systems and networks.
- Communicate effectively with clients to understand requirements and deliver solutions.
- Minimum of an Associate s degree in Applied Science (Computer / Network) or equivalent (preferred).
- MSP experience preferred.
- Six years of related technical support experience, including:
- Advanced network design/architecture.
- Expert infrastructure installation, configuration, and troubleshooting (Internet, firewall, switch and Wi-Fi).
- VLAN installation/configuration/administration/troubleshooting.
- Expert Microsoft server and Microsoft server application migrations.
- Expert hypervisor installation/configuration/administration/troubleshooting.
- Expert SAN installation/configuration/administration/troubleshooting.
- Expert Office 365 migrations/administration/troubleshooting.
- Expert scripting and Power Shell proficiency.
- Technically savvy with strong time management skills.
- Experience troubleshooting issues and delivering solutions.
- Ability to explain technical concepts to non-technical users clearly.
- Maintain a high degree of professionalism and superior client relations.
Micro Tech Systems is a professional Managed Service Provider (MSP) dedicated to helping people feel secure so that we can all grow together. Our employees enjoy a work culture that promotes our core values:
Integrity First, Build Trust, Own It, Never Give Up, and Customer Service Above All Else. We offer a competitive benefits package including health care, paid time off, holiday time, 401(k) matching, and professional development. We are looking for high-energy individuals who are motivated and committed to long-term excellence.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).