Junior System Engineer
Job in
Boise, Ada County, Idaho, 83701, USA
Listed on 2026-10-07
Listing for:
Zinnobyte Solutions
Full Time
position Listed on 2026-10-07
Job specializations:
-
IT/Tech
Cloud Computing: Infrastructure & Operations, Systems Engineer, SRE/Site Reliability
Job Description & How to Apply Below
Position:
System Engineer Key Responsibilities
- Lead customer engagements for product deployment and provide hands‑on support for DR, backup, and migration operations within Kubernetes / Open Shift clusters.
- Analyze complex customer issues and drive root cause resolution.
- Act as an escalation point for critical customer issues related to infrastructure, cloud, and container platforms.
- Lead and execute technical PoCs and troubleshooting sessions for customer environments.
- Collaborate with internal engineering and product teams by providing field feedback and influencing roadmap decisions.
- Work on creating and maintaining technical runbooks, deployment guides, and troubleshooting documentation.
- 3-5 years of experience in System Engineering role.
- Proven experience in debugging Kubernetes or Red Hat Open Shift clusters in production.
- Strong experience in Linux internals, networking, and containerization.
- Hands‑on experience in troubleshooting customer issues (logs, metrics, traces, connectivity).
- Experience with any scripting language (Python, Bash, etc.) for automation is plus.
- Exposure to Terraform or similar IaC tools is a plus.
- Hands‑on experience with one major cloud platform (AWS, Azure, or GCP).
- Familiarity with virtualization technologies (VMware, KVM, etc.).
- Excellent communication skills for working with global customers and cross-functional teams.
- No recent career gap
(This is not a System Administrator role. Only apply if you have System Engineering experience with direct customer interaction and deep Kubernetes/Open Shift troubleshooting skills)
Search keywords:- Kubernetes
- Red Hat Open Shift
- K8s troubleshooting
- Cluster operations
- Customer issue debugging
- Cloud connectivity issues
- Kubernetes networking (DNS, CNI, Ingress, Load Balancer, Firewall)
- Production Kubernetes support
- Linux internals
- CKA (Certified Kubernetes Administrator)
- CKAD (Certified Kubernetes Application Developer)
- CKS(Certified Kubernetes Security Specialist)
- Scripting (Python, Bash, Shell, Go)
- Terraform (or Infrastructure as Code)
- Cloud platform experience (AWS / Azure / GCP)
- Virtualization (VMware, KVM, Hyper‑V)
- Observability (Prometheus, Grafana, ELK, Loki, Open Telemetry, Splunk)
- Escalation handling
- Root cause analysis (RCA)
- Runbooks / Knowledge base creation
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