Project Manager, Implementation - EOR

Work type:
Full time
· Department:
Implementation
· Workplace:
Remote

Europe

The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress on a global scale. Multiplier is at the forefront of this change. By removing barriers and simplifying global hiring, we’re creating a level playing field where businesses and individuals – (like you) – can compete, grow, and succeed, regardless of geography.

Multiplier empowers companies to hire, onboard, manage, and pay talent in 150+ countries, quickly and compliantly. Our mission is to build a world without limits, where ambitious businesses can look beyond borders to build their global dream teams.

Our unified employment platform, complete with world-class EOR, AOR and Global Payroll products, means it has never been easier to seize the global hiring opportunity.

We’re backed by some of the best in the business, (Sequoia, DST, and Tiger Global), are led by industry-leading experts, scaling fast, and seeking brilliant like-minded enthusiasts to join our team. The future is borderless. Let’s build it together.

As a Project Manager, Implementation, you will own the end-to-end delivery of customer implementations, ensuring every project is well planned, effectively governed and successfully delivered through to go-live and handover.

You will act as the central point of coordination between our customers and internal teams, bringing together multiple stakeholders, work streams and, where applicable, countries into one clear implementation plan. You will establish strong project governance from day one, manage milestones and dependencies, identify risks early and ensure both customers and internal teams remain accountable for their commitments.

This is a highly client-facing role. You will lead kick-offs, governance and status meetings, provide clear visibility of project progress and confidently manage conversations when timelines or deliverables are at risk.

You won't be expected to be the technical payroll expert. You'll work closely with our Implementation Managers and country specialists who own the technical and payroll elements of delivery. Your role is to make sure all of those moving parts come together — on time, with clear ownership and with the customer ready for a successful go-live.

We're looking for someone who doesn't simply track a project, but actively drives it forward. You'll be comfortable working in a fast-paced global environment, managing complexity and creating structure where it's needed, while delivering an excellent implementation experience for our customers.

• Strong project management experience, ideally within payroll, HR technology, SaaS, implementation or another complex client-facing environment.
• Proven experience managing end-to-end customer implementations or transformation projects.
• Strong understanding of project governance, including project planning, RAID management, RACI frameworks, dependencies, milestones and escalation management.
• Experience managing multiple projects or work streams simultaneously, often across different countries and time zones.
• Excellent stakeholder management skills with the confidence to work with senior client and internal stakeholders.
• Strong client-facing communication and presentation skills, including the ability to lead governance meetings and manage difficult conversations.
• Highly organised with strong attention to detail and the ability to maintain control of complex projects with multiple moving parts.
• Strong risk-management mindset with the ability to identify potential issues early rather than reacting once milestones have been missed.
• Ability to hold clients…