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APAC Product Support Specialist — Complex SaaS Troubleshooter

Job in Boise, Ada County, Idaho, 83701, USA
Listing for: Jobicy
Full Time position
Listed on 2026-10-11
Job specializations:
  • IT/Tech
    Technical Support, IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 90000 USD Yearly USD 60000.00 90000.00 YEAR
Job Description & How to Apply Below

Ashby is hiring Product Support Specialists to cover APAC operations with a weekend shift pattern and a weekday off. You’ll handle deep SaaS troubleshooting, guide customers through intricate workflows, and collaborate with engineering and GTM teams to deliver world-class support.

We value ownership, principled thinking, and thoughtful communication. Strong technical empathy and experience supporting SMB to enterprise will help you succeed in a fast-moving environment.

This is a strong role to take on the APAC Product Support Specialist — Complex SaaS Troubleshooter role at Jobicy.

We have an opening for a APAC Product Support Specialist — Complex SaaS Troubleshooter in United States within Management & Operations, Sales.

This role, APAC Product Support Specialist — Complex SaaS Troubleshooter at Jobicy, could be your next career step.

Are you ready to take on the APAC Product Support Specialist — Complex SaaS Troubleshooter role at Jobicy?

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