Epic Operational Database Administrator; ODBA)

Remote Full-time Not specified Operations

• Database administration:
  Install, configure, maintain, and support Epic operational database environments, including production, testing, training, and disaster recovery. Execute approved environment refreshes and routine maintenance.
• Monitoring and performance:
  Investigate database growth, resource constraints, storage performance, and system alerts. Use Epic monitoring tools, including System Pulse and Red Alert, to identify and resolve problems before they disrupt operations.
• Backup and recovery:
  Maintain and validate database backups, journaling, and recovery procedures. Participate in high-availability and disaster recovery testing, including documented failover and restoration exercises.
• Upgrades and changes:
  Implement Epic upgrades, database updates, and maintenance changes through approved change-management processes, with documented testing, validation, and rollback procedures.
• Incident resolution:
  Diagnose production issues, coordinate escalations with Epic and Inter Systems, and provide clear updates on impact, restoration progress, and corrective actions.
• Operational improvement:
  Automate repeatable administrative tasks, maintain configuration documentation and runbooks, and partner with infrastructure teams on capacity planning and recurring-problem elimination.
  Required Qualifications
• At least three years of hands-on Epic ODBA experience at a hospital or health system. General database administration or other healthcare IT experience alone does not satisfy this requirement.
• Current Epic Operational Database Administration certification, with applicable continuing education and release-related requirements maintained.
• Practical experience administering Inter Systems IRIS databases supporting Epic, including performance troubleshooting, backup validation, and recovery.
• Working proficiency with Linux/Unix administration and shell scripting, together with experience using Epic monitoring and administrative tools.
• Demonstrated experience supporting production incidents and executing controlled maintenance in a hospital environment.
• Strong documentation, communication, and prioritization skills, with the ability to work independently and collaborate across technical teams.