Sales Engineer

Hydra Host is building the infrastructure that powers AI ough our GPU compute marketplace and infrastructure platforms, we help customers and partners deploy and operate high-performance AI Factories. Our work brings together compute, networking, storage, and datacenter infrastructure to support demanding AI workloads.

We’re looking for a Sales Engineer to support the end-to-end delivery of AI Factory clusters—from defining the Bill of Materials (BoM) through procurement, deployment, and ongoing operational support.

Working primarily with Sales and Procurement
, you’ll translate customer requirements into practical infrastructure solutions, coordinate with OEM partners, and help internal teams deliver what customers need. You’ll serve as a technical point of contact throughout the customer lifecycle, connecting sales conversations with deployment execution and long-term operations.

This role is ideal for someone with 3–5 years of relevant experience who wants to deepen their expertise in AI infrastructure while building strong customer and vendor relationships. You’ll take ownership of day-to-day technical coordination, with support from senior engineering and operations teams on complex architecture and escalations.

• Support sales engagements with technical expertise during discovery, solution discussions, and proposal development.
• Translate customer requirements into actionable infrastructure specifications and deployment plans.
• Help customers understand proposed configurations, technical dependencies, and deployment considerations.
• Partner with engineering to validate solution feasibility and identify risks before commitments are finalized.

• Develop and maintain BoMs covering compute, networking, storage, and supporting datacenter infrastructure.
• Work with Sales, Procurement, and OEM partners to confirm configurations, compatibility, pricing, availability, and lead times.
• Track technical changes and ensure proposals, purchasing requirements, and deployment documentation remain aligned.
• Help evaluate alternative components or configurations when availability, cost, or customer requirements change.

• Serve as a primary technical point of contact during customer onboarding, deployment, and post-deployment support.
• Coordinate customer requirements, deployment prerequisites, milestones, and technical dependencies.
• Act as a bridge between customers, sales, engineering, operations, procurement, and datacenter teams.
• Track open issues, communicate progress, and elevate blockers to the appropriate owners.

• Maintain strong working relationships with OEM vendors across compute, networking, storage, and datacenter infrastructure.
• Track vendor commitments, delivery milestones, technical responses, and issue resolution.
• Hold vendors accountable for agreed deliverables and follow through on outstanding actions.
• Coordinate with Procurement and technical teams to resolve configuration discrepancies, delivery issues, and hardware support needs.

• Ensure smooth handoffs between deployment teams and long-term operations.
• Maintain accurate configuration records, deployment documentation, support contacts, and open-issue logs.
• Confirm that customer expectations, support responsibilities, and escalation paths are clearly communicated.
• Support post-deployment troubleshooting and coordinate engineering or vendor assistance when needed.

• 3–5 years of experience in sales engineering, solutions engineering,…