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SaaS Tech Support Engineer - Troubleshooting & Collaboration

Job in Boise, Ada County, Idaho, 83701, USA
Listing for: Accela
Full Time position
Listed on 2026-10-31
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Cloud Computing: Infrastructure & Operations, Systems Administrator
Salary/Wage Range or Industry Benchmark: 45000 - 65000 USD Yearly USD 45000.00 65000.00 YEAR
Job Description & How to Apply Below

Accela is seeking a hands-on SaaS technical support specialist in the United States to serve as the primary contact for customer inquiries via cases or phone.

You will troubleshoot configurations, workflows, scripting, integrations, and performance issues, documenting steps and collaborating closely with engineering teams to resolve complex problems and improve the platform experience for public sector clients.

We are currently recruiting a SaaS Tech Support Engineer
- Troubleshooting & Collaboration for our team in United States.

The SaaS Tech Support Engineer
- Troubleshooting & Collaboration position in the IT & Technology field is open for applications.

We have an opening for a SaaS Tech Support Engineer
- Troubleshooting & Collaboration in United States within IT & Technology.

This role, SaaS Tech Support Engineer
- Troubleshooting & Collaboration at Accela, could be your next move.

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