Senior Professional Services Engineer - PubSec

Git Lab is the intelligent orchestration platform for Dev Sec Ops . Git Lab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100 trust Git Lab to ship better, more secure software faster.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. Git Lab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our valuesand continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.

Co-create the future with us as we build technology that transforms how the world develops software.

* Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on Git Lab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of Git Lab.

As a Professional Services Engineer at Git Lab, you'll partner with public sector customers to help them successfully adopt and expand Git Lab across their organization. You'll deliver services such as installation, migration, training, and advisory engagements, meeting customers where they are, from single-node Omnibus installations to larger reference architectures using infrastructure as code and configuration as code. In this role, you'll balance hands-on technical delivery with clear communication and project ownership, helping customers make practical choices that fit their goals, timelines, and environments.

You'll also work closely with project managers and engagement managers to make delivery more consistent and improve how we run engagements. As you work with customers, you'll act as a feedback loop to Git Lab's product and engineering teams by communicating insights that can improve Git Lab features and delivery processes. This role is a strong fit for someone who enjoys solving complex problems, working across multiple engagements, and succeeding in a remote, largely asynchronous environment.

Some examples of our projects:

• Delivering Git Lab installations and upgrades using tools like Terraform or Ansible, from simple deployments to highly available architectures
• Leading migrations from existing systems to Git Lab SaaS or self-managed Git Lab, including planning, execution, and knowledge transfer

• Deliver Professional Services engagements such as installation, migration, training, and advisory services to help customers achieve successful outcomes with Git Lab, including completing projects on scope and on schedule.
• Plan and execute Git Lab deployments across a range of architectures, from single-node Omnibus installations to large reference architectures using infrastructure as code and configuration as code practices.
• Oversee and perform migrations from multiple source systems to Git Lab SaaS or self-managed Git Lab, helping customers reduce risk, maintain momentum during change, and complete cutovers with minimal disruption.
• Provide technical guidance across the Git Lab feature stack, helping customers adopt best practices that fit their goals, constraints, and operating environment.
• Partner closely with project managers and engagement managers by providing feedback and updates that improve delivery…