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ITSM Lead: Global Service Delivery & ITIL Expert

Job in Boise, Ada County, Idaho, 83701, USA
Listing for: NTT Data Singapore
Full Time position
Listed on 2026-11-01
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant, IT Business Analyst, Systems Analyst
Salary/Wage Range or Industry Benchmark: 120000 - 165000 USD Yearly USD 120000.00 165000.00 YEAR
Job Description & How to Apply Below

NTT Data Singapore seeks an IT Service Manager to champion IT service delivery capabilities and drive ITSM/ITIL adoption across Change & Run for the Bank. You will oversee asset management, CMDB and end-to-end incident handling, while institutionalizing problem management with RCA reporting.

The role requires strong ITIL experience, broad knowledge of the technology spectrum, and the ability to coordinate across APAC branches to standardize processes regionally.

This posting is for the ITSM Lead:
Global Service Delivery & ITIL Expert role at NTT Data Singapore, based in United States.

As a ITSM Lead:
Global Service Delivery & ITIL Expert, you will play an important part at NTT Data Singapore in United States.

We invite applications for the ITSM Lead:
Global Service Delivery & ITIL Expert position located in United States.

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