Service Operations Automation Lead – Zendesk & AI
Listed on 2026-11-01
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IT/Tech
AI Business & Operations
Wisconsin Foundation and Alumni Association seeks a Zendesk administrator to oversee configuration, governance, and the Zendesk roadmap, ensuring data quality and robust reporting to improve service delivery for alumni and donors.
You will drive automation using triggers, macros, and AI features, maintain an automation lifecycle with guardrails and performance metrics, gather requirements, design workflows, lead adoption through training and documentation, and mentor other administrators to
The Service Operations Automation Lead – Zendesk & AI role at Wisconsin Foundation and Alumni Association is now open for applications in United States.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in United States.
This opportunity is part of our work in IT & Technology.
The advertised compensation is 70..
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