More jobs:
ServiceNow CMD SME/Lead
Job in
Boise, Ada County, Idaho, 83701, USA
Listed on 2026-11-01
Listing for:
Pyramid Consulting, Inc
Full Time
position Listed on 2026-11-01
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant, IT Specialist
Job Description & How to Apply Below
Immediate need for a talented Service Now CMD SME/Lead
. This is a 06+ Months Contract opportunity with long-term potential and is located in US (Remote).
Key Responsibilities:
- Lead end-to-end Service Now solution architecture across complex enterprise programs.
- Advise clients on platform strategy, roadmap planning, governance, and implementation best practices.
- Present recommendations clearly to executive, business, technical, and operational stakeholders.
- Lead and mentor cross-functional Service Now teams, including architects, developers, business analysts, and administrators.
- Ensure solutions are scalable, maintainable, secure, and aligned to Service Now best practices.
- Provide architectural oversight across modules such as ITSM, ITOM, CSM, SPM, Sec Ops, HRSD, CMDB, HAM, SAM, integrations, and platform security.
- Review solution designs, integrations, data models, technical debt, and upgrade impacts.
- Support pre-sales, client workshops, design authority sessions, and executive briefings as needed.
Experience:
- 10+ years of relevant enterprise IT and Service Now experience
- Proven experience leading large-scale Service Now implementations and transformation programs.
- Strong executive communication, stakeholder management, and presentation skills.
- Demonstrated ability to lead diverse, multi-disciplinary Service Now delivery teams.
- Deep knowledge of Service Now platform architecture, governance, integrations, CMDB, security, and application design.
- Ability to balance business outcomes, technical feasibility, delivery constraints, and long-term platform health.
Our client is a leading IT Industry
, and we are currently interviewing to fill this and other similar contract positions.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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