Director, Epic ; Laboratory Information Systems

The University of Miami Health System, “UHealth”, IT Department has an exciting opportunity for a Full-time Director, Epic Applications (Laboratory Information Systems).

As a Director of Lab Information Systems, you will:

• Provide leadership and direction on the design, implementation, build, testing, modification, and analysis of LIS applications

• Collaborate with senior leadership on strategic initiatives, growth and expansion opportunities, and improving patient experiences and outcomes related to satisfaction and quality

• Provide organizational knowledge and guidance for LIS teams to facilitate decision‐making

• Inform staff members of barriers, advancements, opportunities, and resource requirements to execute projects successfully

• Manage staff and allocate resources as necessary

• Manage scope, budget, schedule, and quality of projects

• Establish a clear line of communication with clinical and business leaders

• Maintain regular communication with team members and lead weekly project team meetings

• Review the status of projects and issues on an ongoing basis with the team

• Become knowledgeable about UHealth’s policies, procedures, and business operations

• Work with managers to develop on-call rotations and rounding support schedules for our customers

• Participate in rounding events for customers to better understand workflows and issues

• Lead and/or participate in applicable IT committees. These committees can be customer‑facing but also in IT to better understand/follow global IT initiatives to be shared in local IT committees.

• Foster a positive, collaborative, and inclusive team environment

• Foster a culture of innovation, continuous improvement, and excellence in service delivery.

• Partner with all IT teams when developing streamlined services for customers including but not limited to incident, requests, and projects.

• On occasion and depending on the type of project, act as the project manager to help oversee/manage tasks through to completion.

• Bachelor’s Degree, Master’s Degree preferred

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

• Epic Certifications required;
  Epic Beaker (CP and AP), Epic Orders, Data Innovation preferred

• Minimum of 10 years of experience, preferably in healthcare or healthcare‑related organization

• Familiarity with lab workflows, regulatory requirements, integration points, and patient experiences

• Familiarity with lab workflows, regulatory requirements, integration points with other Epic modules, and patient experiences preferred

• Experience in anatomical pathology and lab practices preferred

• Previous Epic Beaker, AP & CP implementation experience and certification preferred

• Understanding of a wide array of integration points for laboratory services, including but not limited to Scheduling/registration, HIM, Charging, Interfaces, Epic Care Link , Epic Care Inpatient/Ambulatory, Bugsy, Beacon, Optime/Anesthesia, Radiant, and Willow within Epic preferred

• Experience leading large teams of individuals and the ability to manage staff effectively

• Strong communication and organizational skills

• Past success with large‑scale projects such as other software implementations, building projects, or other key initiatives

• Able to logically examine, and interpret information from different sources to determine a problem’s cause and developing a course of action to resolve the problem and to prevent its recurrence

• Ability to gain trust and establish effective relationships with team members

• Ability to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures

Any appropriate combination of relevant…