Systems Specialist

The Advancement Systems Specialist supports the flow of data from various external systems into the Foundation's database. Applies quality control protocols with guidance from the Advancement Systems Manager. Supports list preparation for the purposes of solicitations, broadcast emails, and other similar activities to support the work of the Boise State University Foundation, the President's Office, and other campus partners. Cultivates and maintains effective working relationships with internal and external stakeholders, fostering a collaborative and service-oriented environment.

Fully competent and productive professional contributor who applies acquired job skills, policies, and procedures to complete substantive assignments/projects/tasks of moderate scope and complexity. Works independently with general supervision; exercises judgment within defined guidelines and practices to determine appropriate action. May provide guidance and assistance to entry level professionals and/or support employees.

60% of the time the Advancement Systems Specialist must:
Following established protocols, import records into the Foundations' database (currently The Raiser's Edge) from various external sources. Maintain and update documentation in accordance with departmental standards. Create complex queries, exports, and custom reports and assist other staff with the development of custom reports and queries. Provide completed lists and/or import completed lists into customer engagement platforms. Analyze and resolve issues in daily/weekly/monthly Quality Control queries to maintain and improve database health.

Build and maintain relationships with Foundation colleagues to improve report service delivery and database functionality.

35% of the time the Advancement Systems Specialist must:
Systematically apply appeals and actions across constituent records to establish historical context and enable robust querying capabilities. Set up new master records for campaigns, appeals, events, etc. Support efforts to remove duplicate database records. With direction from the Advancement Systems Manager, submit records to external vendors for screening. Support database users with ongoing training and guidance regarding database capabilities and rules.

Develop macros and formulas for database users to help better manage data files specific to their departments/teams. Maintain import profiles, data dictionaries, constituent hierarchy structures and coding.

5% of the time the Advancement Systems Specialist must:
Perform other duties as assigned.

Competent project management skills and working knowledge of technical tools and systems. Well organized, self-motivated; able to work on multiple tasks simultaneously. Demonstrated attention to detail in managing high-volume datasets and maintaining data integrity. Demonstrated ability to work independently while effectively managing time, meeting deadlines, and prioritizing tasks based on need. Working knowledge of database design principles and experience working with large-scale database systems.

Highly developed interpersonal skills, enabling effective dialogue, conflict resolution, and relationship-building in a mission-driven environment. Skilled in building and maintaining effective working relationships with internal and external stakeholders. Proficiency in Excel with the ability to create complex formulas and macros.

• Bachelor's degree or equivalent and 2 years of experience.

• Experience in higher education or non-profit industry in an advancement services/fundraising operations environment preferred.
• Experience with Blackbaud Raiser's Edge NXT, Blackbaud Raiser's Edge, or equivalent CRM platforms preferred.
• Experience serving as a CRM superuser or administrator, with elevated system access capabilities preferred.
• Experience with Omatic software or equivalent data integration platform preferred.
• Experience with Salesforce Marketing Cloud or equivalent customer engagement platform preferred.

Salary range is $55,057.60 to $64,708.80 annually and is commensurate with experience.

• 12 paid holidays AND the University is closed between Christmas and New Year's (requires use of 3 vacation days)
• Between 12-24 annual paid vacation days for full-time Professional and Classified staff depending on position type and years of service
• 10.76% University contribution to your…