Supply Chain Program Manager

Location:

US Remote (Open to working PST hours)

3-month W2 assignment (project based assignment)

Pay: $75-95/ HR

We are seeking an experienced Program Manager, Supply Chain Operations & Process Excellence to lead cross-functional process improvement and transformation initiatives within a global supply chain organization.

This role will focus on improving end-to-end supply chain visibility, operational efficiency, and process standardization across Planning, Logistics, Procurement, Sourcing, and Manufacturing. The ideal candidate brings extensive program management experience, deep supply chain expertise, and hands-on experience with process modeling and process mining tools.

The Program Manager will partner with business leaders, IT teams, and external stakeholders to identify process gaps, develop future-state solutions, and drive operational excellence across the organization.

• Lead end-to-end supply chain process modeling initiatives, including order fulfillment (OTIF), inventory management, supply disruption management, and revenue forecasting.
• Develop current-state and future-state process maps using BPMN 2.0, SIPOC, value stream mapping, and swimlane methodologies.
• Utilize process mining tools such as Celonis, SAP Signavio, or UiPath to identify inefficiencies, bottlenecks, and improvement opportunities.
• Facilitate cross-functional workshops with Planning, Procurement, Logistics, Manufacturing, Sourcing, and IT teams to gather requirements and align processes.
• Manage complex programs, including project scope, timelines, milestones, dependencies, risks, and executive reporting.
• Partner with business and technology teams to translate process improvements into system requirements, dashboards, and operational capabilities.
• Drive stakeholder alignment across multiple departments, influencing senior leadership and securing approval on key deliverables.
• Support supply chain disruption response, KPI monitoring, issue resolution, and continuous improvement initiatives.
• Develop business requirements documents (BRDs), process documentation, RACI matrices, operational playbooks, and executive presentations.
• Oversee external process modeling partners and vendors to ensure successful delivery of project objectives.
• Identify opportunities to leverage automation, AI, and advanced analytics to improve supply chain performance.

• 15+ years of experience in program management, supply chain operations, business process transformation, or related functions within a global organization.
• Bachelor's degree in Supply Chain Management, Industrial Engineering, Operations, Business, or a related field.
• Strong end-to-end supply chain knowledge spanning planning, procurement, sourcing, manufacturing, logistics, and inventory management.
• Hands-on experience with business process modeling methodologies, including BPMN 2.0, SIPOC, and value stream mapping.
• Proficiency with process mapping tools such as Microsoft Visio, Lucidchart, SAP Signavio, or ARIS.
• Experience with process mining platforms such as Celonis, SAP Signavio Process Intelligence, or UiPath Process Mining.
• Proven ability to manage complex, cross-functional programs and drive process improvement initiatives.
• Strong stakeholder management skills, including experience collaborating with senior executives and influencing decisions across departments.
• Excellent communication, presentation, documentation, and problem-solving skills.
• Ability to operate independently in a fast-paced, evolving environment with competing priorities.

• MBA or master's degree in Supply Chain, Operations, Engineering, or a related discipline strongly preferred.
• Experience in semiconductor, data storage, electronics, or high-tech manufacturing industries.
• Experience implementing supply chain control towers, end-to-end visibility solutions, or supply chain transformation programs.
• Familiarity with SAP ERP, advanced planning systems, and supply chain analytics platforms.
• Certifications such as PMP, PgMP, Lean Six Sigma Green Belt or Black Belt, APICS CSCP/CPIM, or Celonis Process Mining.
• Experience leveraging AI, automation, or advanced analytics to improve supply chain operations.