Workforce Scheduling & Optimization Specialist
Listed on 2026-11-05
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Supply Chain/Logistics
Business Administration
M&G plc is recruiting a Resource Scheduling Specialist to own the management of scheduled resources across Customer Services, ensuring demand is met and shrinkage targets are controlled. You will work with cross-functional teams to optimise deployment and productivity while maintaining high service levels.
The role is homebased in Scotland, with experience in Verint and Excel, and a focus on delivering continuous improvement across scheduling processes and workforce planning.
Are you ready to take on the Workforce Scheduling & Optimization Specialist role at M&G plc?
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Workforce Scheduling & Optimization Specialist role in the description above.
We appreciate your interest in this position.
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