Enterprise Technology Services Bureau Chief
Listed on 2026-10-09
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Management
IT Project Manager, Change Management
USA: | Full Time
64.50 - 65.50 USD per hour
Posted 2 days ago | Apply before October 19, 2026
Description State of Idaho Opportunity Applications will be accepted through 11:59 PM MST on the posting end date. SPECIAL NOTIFICATION:This position is exempt from classified state service and the rules of the Division of Human Resources and the Idaho Personnel Commission. Join the ITS Team
The Idaho Office of Information Technology Services is seeking a senior technology executive to serve as Bureau Chief and a member of the ITS Executive Leadership Team. Reporting to the ITS Administrator and Chief Information Officer, this leader will oversee a substantial portfolio of statewide technology services and help shape how ITS is organized, how teams work together, and how technology supports the agencies that serve Idahoans.
ITS provides technology infrastructure, enterprise services, cybersecurity, applications, support, and technical expertise across Idaho state government. The Bureau Chief will lead experienced managers and technical professionals, establish clear accountability, improve service performance, and turn statewide priorities into practical execution.
ITS expects to align a significant combination of teams and services under this position based on organizational needs and the successful candidate's leadership experience and technical background. This gives the selected leader an uncommon opportunity to help build an executive portfolio that supports a clear and effective statewide operating model.
Job SummaryThe Bureau Chief provides executive direction for assigned ITS programs, services, managers, and teams. The position is accountable for performance across the assigned portfolio, including service quality, reliability, customer experience, workforce development, resource planning, financial stewardship, risk management, and delivery of strategic priorities.
This is a leadership role for an executive who understands complex technology environments and can lead the people responsible for them. The successful candidate will be able to ask informed technical questions, make sound decisions with incomplete information, communicate clearly, develop leaders, resolve competing priorities, and build productive relationships across organizational boundaries.
Why ITS?Technology underpins nearly every service the State of Idaho provides. At ITS, the work reaches across agencies and affects employees and communities throughout the state. This role offers the opportunity to lead services used across state government, strengthen how ITS serves its agency partners, develop talented teams, and influence statewide technology priorities and investments.
The person selected will join ITS at a consequential stage in its development, which includes strengthening executive capacity, clarifying accountability, bringing related functions together, and increasing engagement with agency leaders. The Bureau Chief will have a direct role in turning that direction into an operating model that is reliable, understandable, and responsive to the agencies ITS serves.
Duties and Responsibilities- Serve as a senior advisor to the State CIO and an active member of the ITS Executive Leadership Team.
- Provide executive leadership for a major portfolio of enterprise technology services, programs, managers, and technical teams
- Set clear goals, operating expectations, decision rights, and performance measures for assigned functions.
- Translate ITS strategy and statewide priorities into coordinated plans, accountable execution, and measurable service improvements.
- Lead, coach, and develop managers; strengthen succession planning; and build a culture of accountability, collaboration, and service.
- Improve reliability,…
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