Overnight US Federal Support Manager
Listed on 2026-10-09
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Management
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IT/Tech
Elastic is seeking a Support Manager to oversee a distributed technical support team serving US Federal customers. You will lead eight engineers, drive process improvements, and ensure exceptional support with overnight coverage and strict confidentiality.
Candidates must manage escalations and collaborate with Product, Sales, and Engineering to enhance service delivery. The role requires 5+ years in customer-facing tech roles and 3+ years of team leadership, with a focus on compliant
This role, Overnight US Federal Support Manager at Elastic, could be your next career step.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
This is a Full Time role.
The position is based in United States.
This opportunity is part of our work in Sales.
The advertised compensation is 113..
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