Technician - Toner Lab

WHO WE ARE:

Beyondsoft is a leading mid-sized business IT and consulting company that combines modern technologies and proven methodologies to tailor solutions that move your business forward. Our global head office is based in Singapore, and our team is made up of a diversely talented team of experts who thrive on innovation and pushing the bounds of technology to solve our customers’ most pressing challenges.

When it comes time to deliver, we set our sights on that sweet spot where brilliance, emerging technologies, best practices, and accountability converge. We have a global presence spanning four continents (North America, South America, Europe, and Asia). Our global network of talent and customer-centric engagement model enables us to provide top-quality services on an unprecedented scale.

WHAT WE’RE ABOUT:

We believe that collaboration, transparency, and accountability are the values that guide our business, our delivery, and our brand. Everyone has something to bring to the table, and we believe in working together with our peers and clients to leverage the best of one another in everything we do. When we proactively collaborate, business decisions become easier, innovation is greater, and outcomes are better.

Our ability to achieve our mission and live out our values depends upon a diverse, equitable, and inclusive culture. So, we strive to foster a workplace where people have the respect, support, and voice they deserve, where innovative ideas flourish, and where people can unleash their brilliance. For more information regarding DEI at Beyondsoft, please go to

POSITION SUMMARY:

We are currently hiring a Technician 2 to support our global software client’s Toner Lab onsite in Boise,  role is technical in nature, and the ideal candidate would benefit from experience in an ever-evolving R&D team culture. In this role, you will be providing engineering technician services supporting our clients’ R&D Laser Jet development activities. This is a full-time position with day shift available working at the client-site with a Monday through Friday work week.

WHAT YOU WILL BE DOING:

• Set up, conduct, monitor and accurately record results for R&D and CPE Cartridge tests, including ISO-IEC 19798, ISO-IEC 19752, ABA Index Testing, OPC wear testing, Tone Mass testing, Gas Gage testing.
• Make sure equipment is within its specifications for testing and is current on its calibration dates (ISO-IEC 19798, ISO-IEC 19752).
• Read test plans and procedures to set up and conduct testing using Jible, Quartz, HPNPF, EWS, and etc.
• Upgrade FW using USB, EWS, USBSend.exe (via Sawtooth board) on multiple FW platforms.
• Review test results in real time and report any anomalies to leads and/or engineer.
• Collect e-label reader data on multiple FW platforms.
• Monitor SLOP program using the DART board.
• Preparing and participating in internal and external audits.
• Use Virtual Machine to perform testing.
• Scanning of non-released cartridges for database tracking.
• Operation of the Toner Hood, paper counter, and dumping TCUs and toner cartridges.
• Review ISO images to judge ISO fade according to the ISO-IEC 17025, ISO-IEC 19798, ISO-IEC 19752 standards, including PQ and test pages for defects.
• Archive all PQs and Testing Cartridges.
• Physically split and weigh multiple cartridges across all platforms. Can include vacuuming out a waste hopper on a cartridge and reapplying tape so the toner doesn’t leak.
• Help maintain organization of the lab and on the dock storage.
• Perform additional duties as assigned.

MINIMUM QUALIFICATIONS:

• At minimum, intermediate user knowledge and experience with PC's including Microsoft Office products like Word, Excel, and Access with comfortability navigating and viewing webpages.
• A…