Customer Success QA & Insights Specialist
Listed on 2026-11-06
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Quality Assurance - QA/QC
Data Analyst
JDA TSG in the United States is seeking a Customer Success Quality Assurance Specialist to architect auditing, compliance, and consistency programs across channels. You will turn raw customer data into actionable improvements and elevate performance quality enterprise-wide.
The role emphasizes creating scorecards, conducting objective reviews, and partnering with leadership to close gaps, reduce friction, and drive data-driven coaching and training.
This Full Time role is for the Customer Success QA & Insights Specialist role at JDA TSG.
Full responsibilities and requirements are described in the listing above.
Learn more about the Customer Success QA & Insights Specialist role in the description above.
We appreciate your interest in this position.
Join JDA TSG and contribute to our ongoing work.
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