Tele-Sales Representative

We are seeking a results-driven Tele-Sales Representative to guide customers through securing auto loans and purchasing vehicles. In this role, you will conduct high-volume outreach, deliver consultative financing solutions for all credit profiles, and simplify the car-buying process to provide a fast, stress-free experience.

You are an ambitious, resilient sales professional who thrives in a fast-paced, high-volume environment. You excel at consultative selling, active listening, and relationship-building over the phone. Acting as an advocate for our customers, you possess the empathy to support diverse credit backgrounds and the closing expertise to convert leads into satisfied buyers.

• Conduct a high volume of outbound calls daily to prospective car buyers seeking financing solutions.
• Engage potential clients quickly and qualify their automotive financing and vehicle purchasing needs.
• Re-engage inactive leads and execute structured follow-up cadences to maximize conversion rates.

• Act as a trusted advocate, helping customers with good, bad, or no credit navigate loan options.
• Deliver tailored solutions that align with customer budgets while minimizing stress and complexity.
• Overcome objections and negotiate terms effectively to guide prospects toward financing approval.

• Accurately track all customer interactions, call outcomes, and lead statuses in Hub Spot or Salesforce.
• Maintain a structured pipeline to ensure timely follow-ups and seamless handoffs throughout the buying cycle.
• Manage documentation and customer data with strict attention to accuracy and confidentiality.

• Deliver exceptional customer service in every interaction under high-volume, client-facing pressure.
• Meet and exceed daily, weekly, and monthly key performance indicators (KPIs) and sales targets.
• Collaborate with internal teams to streamline the auto loan application and vehicle acquisition process.

• Provide assistance and complete tasks assigned by the President.

• Proficiency with CRM platforms such as Hub Spot or Salesforce (Required).
• Experience utilizing multi-line dialers and VoIP phone systems.
• Familiarity with automotive financing and sales, and Business Development Center (BDC) workflows (Preferred).
• Strong data entry accuracy and pipeline tracking skills.

• Consultative selling and needs-based discovery.
• Persuasive closing and negotiation abilities.
• Strong organization and administrative skills
• Project coordination and planning skills
• Apt in Microsoft 365 Suite, scheduling, presentations, and meeting facilitation
• Exceptional verbal and written communication skills.
• High resilience and composure in a fast-paced, high-pressure environment.
• Active listening and empathetic customer service approach.

• 2+ years of intermediate-level tele-sales, inside sales, or outbound call center experience (Required).
• Prior background in the automotive industry or an automotive Business Development Center (BDC) (Strongly Preferred).
• Proven track record of meeting or exceeding outbound call quotas and sales targets.
• High school diploma or equivalent required; an Associate’s or Bachelor’s degree in Business, Marketing, or a related field is a plus.