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Journey Architect Member Services

Job in Boise, Ada County, Idaho, 83701, USA
Listing for: OneImaging Inc.
Full Time position
Listed on 2026-11-06
Job specializations:
  • Science
    AI Business & Operations, Information & Knowledge Management
Salary/Wage Range or Industry Benchmark: 100000 - 115000 USD Yearly USD 100000.00 115000.00 YEAR
Job Description & How to Apply Below
Position: Knowledge & Journey Architect for Member Services

One Imaging is seeking an Operations Manager, Member Services (Knowledge Management) to own the knowledge base and map the end-to-end member journey, ensuring accurate documentation and trusted processes across teams.

You will translate journey pain points into clear product opportunities, partner with Product to validate changes, and build governance standards from first principles to support AI-enabled support tools.

We are seeking a motivated Knowledge & Journey Architect for Member Services to join One Imaging Inc. in United States.

The Knowledge & Journey Architect for Member Services position in the Management & Operations field is open for applications.

We have an opening for a Knowledge & Journey Architect for Member Services in United States within Management & Operations.

This role, Knowledge & Journey Architect for Member Services at One Imaging Inc., could be your next career step.

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