Sr. HVAC​/R Service Technician

Cold Tech Refrigeration is seeking a Senior HVAC/R Service Technician to join our service team in Idaho. This is a high-responsibility field role ideal for journeyman-level professionals with proven experience.

About The Role

We’re looking for a skilled technician to work independently and as a mentor—delivering expert service, leading by example, and helping our younger techs grow into the next generation of HVAC/R leaders.

What You’ll Do

• Diagnose and repair advanced HVAC/R systems including walk-in coolers, freezers, ice machines, ovens, fryers, refrigeration rack systems, HVAC equipment, RTU’s, chillers, glycol pumps, boilers and more.
• Execute repairs, PMs, and installs with precision—meeting or exceeding manufacturer and industry standards.
• Be the field expert customers trust and junior techs learn from.
• Participate in an after-hours rotation for emergency calls (with billable OT pay).

Customer Commitment

• Deliver professional, respectful, and transparent communication to customers and dispatch.
• Be the first responder for escalated service needs and ensure high-satisfaction outcomes.
• Represent Cold Tech’s “customer-first” service mindset.

Mentorship & Field Leadership

• Support and train junior technicians in the field with hands-on teaching and guidance.
• Perform site visits for quality control and help uphold safety and service standards.
• Maintain a collaborative, high-morale, and safe working environment.

Systems & Workflow

• Complete job documentation and update Service Titan workflows consistently.
• Attend weekly team meetings to review KPIs, sales performance, job outcomes, and upcoming goals.
• Proactively recommend improvements to workflow and resource allocation.

Inventory & Tools

• Ensure your vehicle and team’s vans are properly stocked and organized.
• Coordinate parts and supplies with our service coordinator to reduce delays and downtime.
• Report any tool loss or equipment issues promptly.

What We’re Looking For

• 3+ years of commercial HVAC/R experience (journeyman-level)
• EPA 608 Certification (required)
• Idaho HVAC journeyman license or equivalent (or ability to obtain)
• Strong diagnostic skills and pride in doing work right the first time
• Comfortable with digital work orders and software (e.g., Service Titan or similar)
• Commitment to mentorship, teamwork, and continual improvement
• Strong communication and professionalism with clients and team

What You’ll Get

• Competitive pay with clear overtime, performance, and growth incentives
• Company truck, gas card, and top-of-the-line tools
• Paid training, licensing, and certification support
• Health benefits, PTO, and retirement planning
• The opportunity to build your career with a fast-growing company that puts people first

We’re not just hiring a technician. We’re adding a leader to our Cold Tech family. If you’re ready to grow your skills, mentor others, and be proud of the work you do—apply now. Up to $40.00/hour