Field Service Technician

GEA Group, founded in Germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines the heritage of a well-established company with the innovation of a forward-thinking industry leader. At GEA, we’re not just building equipment, we’re building lasting careers with an average employee tenure range from 5 to over 11+ years, reflecting the strong culture, growth opportunities, and support we provide.

• Start strong – Medical, dental, and vision coverage begins on your first day

• Recharge and refresh – Enjoy 12 paid holidays , including a flexible floating holiday, and 136 hours of PTO to relax or explore

• Invest in your future – A 7% 401(k) employer match helps grow your retirement savings faster

• Keep learning – Take advantage of tuition reimbursement to further your education or skillset

• Live well – Our wellness incentive program rewards healthy habits

• Get support when you need it – Access to a confidential Employee Assistance Program for personal or professional guidance

• Save smart – Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses

GEA Group is seeking new and experienced and dedicated Industrial Refrigeration Service Technician to join our team. This role involves supervising the start-up of our product line, performing maintenance procedures, providing warranty work, and offering advanced technical support. If you have a strong mechanical and electrical aptitude, excellent problem-solving skills, and a passion for customer service, we want to hear from you!

• Respond to customer requests and field dispatches.

• Meet with customers on-site to discuss service or repair needs.

• Provide advanced technical support and perform advanced troubleshooting for compressor packages, electrical, and control systems.

• Perform retrofitting of industrial control panels across multiple manufacturers.

• Conduct compressor repairs and address controls-related issues, including PLC and Microlink.

• Complete routine maintenance or repair in accordance with ANSI/IIAR-6 2019 standards.

• Inspect machinery to confirm proper working order and provide preventative measure suggestions.

• Supervise the start-up of the company’s product line and perform warranty work.

• Discuss work completed with the customer and provide technical training to users/customers.

• Assist other departments in developing new products and improving existing products from a service perspective.

• Recommend improved tools, procedures, and devices for service operations.

• Significant tool allowance upon starting with the company

• Company credit card.

• Company laptop/mobile phone.

• Company vehicle.

• Paid travel expenses and vehicle maintenance fees.

• Meal allowance.

• Minimum of a high school diploma or GED required.

• Technical school certification in refrigeration or similar field preferred.

• RETA CARO or CIRO Certification preferred.

• 2+ years of experience with industrial refrigeration equipment REQUIRED
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• Capable of reading P&IDs and electrical schematics.

• Knowledge of the refrigeration cycle and major components.

• Advanced working knowledge of electrical systems and control schemes.

• Strong mechanical and electrical aptitude.

• Excellent verbal and written communication skills.

• Ability to problem-solve and resolve issues.

• Excellent time management skills.

• Must be a self-starter and driven.

• Physical…