Assessor

Agency

Dept of Health and Human Services

Division

Aging and Adult Services

Job Classification Title

Human Services Planner/Evaluator I (S)

Position Number

Grade

NC14

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

The Housing Assessor works directly with Money Follows the Person (MFP) Transition Teams, property management organizations, aging and disability service providers, hospital discharge staff, Managed Care Organizations, and other community partners to expand access to supportive housing opportunities for individuals with disabilities.

This position supports implementation of the Department’s Olmstead Plan by matching eligible individuals with available housing resources, administering housing referral processes, and coordinating access to affordable and accessible supportive housing. It provides technical assistance and guidance on housing resources, fair housing requirements, and supportive housing programs while serving an assigned region of the state.

The Housing Assessor will collaborate with referral agencies, landlords, property managers, and stakeholders to address housing barriers and promote successful community living. This field-based position reports to the Section Chief of Housing and Homeless Programs.

Key

Duties Include:

– Review and process housing referrals for individuals seeking affordable and accessible housing resources, including participants in transition and community‑based programs.

– Match available housing units, subsidies, and supportive housing resources with individuals based on identified needs and eligibility criteria.

– Manage and maintain waitlists and interest lists for DHHS housing resources to ensure accurate tracking and timely placement activities.

– Review property vacancies and update information on available units, property contacts, referral agencies, and property waitlists within program tracking systems.

– Provide technical assistance and program guidance to stakeholders regarding housing resources, supportive housing programs, and fair housing requirements.

– Serve as a liaison between referral agencies and property management companies to facilitate placements, address concerns, and support housing stability.

– Assist with conflict resolution and problem solving for housing applicants and tenants experiencing tenancy or housing‑related challenges.

– Participate in housing team meetings, strategic planning activities, and program improvement initiatives to strengthen housing program effectiveness and identify opportunities for growth.

– Develop and support training activities for property managers, referral partners, and stakeholders to increase understanding of housing program policies and procedures.

– Provide ongoing technical assistance to housing and human services partners to strengthen community capacity and support individuals transitioning from institutional settings to community housing.

Knowledge

Skills and Abilities

/Management Preferences

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are…