Software Engineer in Test II

At Alert Media , we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform.

• We’re humans, not robots
• Customers always come first
• We work better together
• Simplicity is our strength
• Our reputation is priceless
• Hard work pays off

The
Software Engineer in Test II (SDET)will join our AI-focused engineering team as we build the next generation ofAlert

Mediaproducts and services. This role is critical to delivering high-quality, reliable software with a primary focus on our AI featurecapabilities — the AI Assistant and the agent orchestration platform — and supporting coverage across the broader web and mobile applications.

We have an engineering culture that embraces AI-assisted development, intelligent automation, and modern tooling to improve product quality, engineering velocity, and customer outcomes.

We’relooking for engineers who are excited to experiment with emerging AI-powered engineering workflows and help define how modern quality engineering evolves in an AI-native environment.

You’llplay a key role in shaping modern quality engineering best practices, improving automation coverage, and embedding quality throughout the software development lifecycle.

You’repassionate about software quality and creating efficient, scalable testing processes. You enjoy understanding how applications are built and how customers use them in the real world. You have a strong attention to detail, think critically about risk and user impact, and thrive in fast-paced, collaborative environments.

You have experience testing AI features in customer-facing products.

You'recomfortable testing systems thatdon'treturn the same answer twice, andyou know how to measure quality without a correct output to assert against.

You embrace automation and modern engineering practices, including AI-powered tools and workflows that improve testing efficiency, accelerate development, and enhance product quality. You believe quality is a shared responsibility and should be built into the product from day one.

Most importantly, you enjoy working cross-functionally with Engineering, Product, and Customer Success teams to deliver meaningful outcomes for customers.

• Become an expert in theAlert
  
  Media platform, products, and customer use cases
• Build andmaintainevaluation suites that catch quality regressions in AI features,and test agent behavior end-to-end
• Test that guardrails and human approval gates hold under adversarial and unexpected input, and that AI features fail safely
• Design, execute, andmaintainautomated test coverage to prevent software regressions
• Perform manual, exploratory, functional, and regression testing across web and mobile platforms
• Identify, document, prioritize, and track software defects through resolution
• Execute API, integration, and performance testing to ensure platform reliability and scalability
• Partner closely with Engineering, Product, and Customer Success teams to improve quality and troubleshoot issues
• Contribute to QA strategy, processes, tools, and best practices across the organization
• Mentor team members and help elevate testing standards and automation practices
• Leverage AI-powered tools and capabilities to improve QA workflows, automation, debugging, and overall engineering efficiency

• 5+years of experience in QA, SDET, or software testing roles
• Exp…