Specialist West Coast Vessel Closeout

Specialist West Coast Vessel Closeout

Job Title:

Vessel Close-Out Specialist (Boise)

Location:

Boise, , US

Employment Type:

Full Time

Posted: 7 days ago

Requisition

Job Family:
Cargo Management

Role

Summary:

Responsible for the successful execution of the Vessel Closeout process. Efficiently reconcile port pairs with terminals to ensure intended containers load vessels with everything required to be exported. Provides knowledge about nonstandard vessel closeout issues to internal/external parties. Research and respond to routine/non-routine customer issues/problems and make recommendations for solutions to nonstandard issues. Trace containers within rail websites for advancing, rolling, and reducing shipments;

submit reports to US Customs. Track and trace shipper documents required for containers to load to intended vessels. Act as liaison with Company and port operations, documentation, and customer service. Incumbent will report directly to the Supervisor;
Vessel Close Out, Export Customer Service.

• Efficiently reconcile port pairs with terminals to ensure intended containers load vessels with everything required to be exported.
• Provide knowledge about nonstandard vessel closeout issues to internal/external parties.
• Research and respond to routine/non-routine customer issues/problems and make recommendations for solutions to nonstandard issues.
• Trace containers within rail websites for advancing, rolling, and reducing shipments; submit reports to US Customs.
• Track and trace shipper documents required for containers to load to intended vessels.
• Act as liaison with Company and port operations, documentation, and customer service.
• Apply knowledge, procedures, and good judgment in daily decision-making.
• Maintain calmness and make clear, reasoned decisions under pressure and adapt to fast-changing situations.
• Respond to internal and external customers clearly, accurately, and timely in a caring manner.

• Ability to collaborate effectively.
• Ability to multi‑task and prioritize work.
• High level of both verbal and written communication skills.
• Ability to anticipate, analyze, decide, and navigate.
• Ability to influence and persuade.
• Attention to detail and accuracy.
• Be solution-oriented.
• Ability to work flexible hours/shifts.
• Be a Team Player.

• Knowledge of reefer, dangerous goods, breakbulk shipments, and over‑dimensional cargo.
• Knowledge of export rail processes.
• Understanding of U.S. Customs requirements.