Facilities & Workplace Operations Coordinator

Facilities & Workplace Operations Coordinator

Location:

Bolingbrook, IL

Schedule:

Full-time, Monday–Friday (40 hours/week between 6 AM–5 PM as determined by the Facilities Manager)

We are seeking a highly organized, customer-focused workplace professional who thrives in a dynamic, fast-paced environment. The ideal candidate combines strong operational execution with exceptional service delivery and can effectively support facilities operations, workplace experience initiatives, hybrid workplace programs, events, vendors, and employee services. This role requires sound judgment, independent decision-making, strong interpersonal skills, and the ability to manage multiple priorities while maintaining a safe, productive, and engaging workplace environment.

What You Bring to the Role

• Exceptional Customer Service – You go above and beyond to ensure employee needs are met.
• Strong Interpersonal Skills – You build positive relationships and communicate clearly.
• Self-Starter Attitude – You manage tasks independently with little oversight.
• Problem-Solving Mindset – You think critically and resolve issues proactively.
• Organized & Detail-Oriented – You're thorough, punctual, and accountable.
• Composed Under Pressure – Flexibility and composure in high-volume, rapidly changing environments.
• Communication – Ability to collaborate effectively with employees, executives, vendors, landlords, and business partners.

General Summary & Scope

The Facilities & Workplace Operations Coordinator plays a critical role in supporting workplace operations across a 350,000-square-foot corporate campus environment as well as our mock store. This position is responsible for facilities coordination, workplace experience delivery, hybrid workplace support, vendor management, logistics operations, space management, multipurpose conference center operations, employee engagement initiatives, and event execution.

The role serves as a key liaison between employees, executive leadership, vendors, building management, landlords, and internal business partners to ensure a safe, functional, and highly engaging workplace environment. This position also supports occupancy readiness, business continuity, operational efficiency, and workplace experience initiatives that directly impact employee productivity and engagement.

Key Responsibilities

Workplace & Space Management

• Execute shared seating and hybrid workplace strategies utilizing workplace management systems.
• Administer desk reservation, multipurpose room scheduling, and space reservation platforms.
• Support workplace occupancy planning, collaboration days, and employee seating.
• Coordinate office moves, workstation adjustments, furniture installations, and workplace reconfigurations.
• Maintain floor plans, seating plans, occupancy records, and workplace documentation.
• Support corporate campus space planning initiatives and workplace optimization efforts.

Facilities & Workplace Operations

• Monitor facility conditions and coordinate maintenance, repairs, preventive maintenance activities, and service requests.
• Manage work order ticketing and coordinate directly with building engineering teams and service providers.
• Serve as the primary liaison between employees, vendors, property management, landlords, and building operations teams.
• Oversee vendor compliance documentation, certificates of insurance, service contracts, and operational records.
• Support workplace safety, OSHA compliance, emergency preparedness, evacuation planning, and life-safety initiatives.
• Coordinate facility infrastructure support including IDF room cooling, equipment maintenance, and operational readiness.
• Manage workplace signage, building standards, and overall workplace appearance.
• Support operating and capital project activities,…