Customer Experience Banker- Bolingbrook, IL

Customer Experience Banker – Bolingbrook, IL

Join Huntington National Bank as a Customer Experience Banker. Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. As a Customer Experience Banker (Non‑NMLS), you are a Financial Concierge for our walk‑in customers. Your responsibilities include retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit and other banking products and services, processing customer transactions accurately and efficiently, balancing daily, and providing exemplary customer service.

• Providing excellent customer service and effectively resolving customer issues.
• Being proficient in understanding and educating customers on consumer deposit products.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new‑customer follow‑up program, outbound calling, and sourcing referrals from customers and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
• Other duties as assigned.

• High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor's Degree.

• 1 year or more in customer service in banking, financial services or goal‑driven retail sales.
• Cash handling skills.
• Comfort with technology such as mobile services and online banking services.

Exempt Status: No – eligible for overtime pay.

Workplace Type: Office.

Compensation Range: $23.00 – $26.00 hourly.

Location: Bolingbrook, IL.

Huntington is an Equal Opportunity Employer. Tobacco‑Free Hiring Practice applies. Huntington will not sponsor applicants for immigration benefits and requires applicants to be authorized to work in the United States on a full‑time basis.

Benefits include health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).

Note to Agency Recruiters:
Huntington will not pay a fee for any placement resulting from an unsolicited resume. All unsolicited resumes sent to any Huntington colleague, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Entry level.

Full‑time.

Finance and Sales.

Banking, Financial Services, and Investment Banking.

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