Virtual CIO

Impact is hiring a Virtual CIO for our Nationally ranked Best and Brightest Workplace! Impact is a leading national managed services provider, specializing in: IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Print & Document Management. Our partnerships are defined by thoughtful business strategy, solutions architecture, technology deployment, and ongoing support – with a driving focus to bring enterprise-level resources to the SMB and midmarket.

We are committed to customer-centric excellence, delivering tailored solutions that enhance client value and drive sustainable growth. Join our team of experts and be part of an innovative culture that puts customers at the heart of everything we do. Founded in 1999, Impact proudly remains privately-held and locally-owned, employing 800+ experts across 20+ US locations. Recognized for rapid growth and innovation, Impact has seen over a 20% annual growth rate, and championed a vibrant, employee-focused culture.

As a vCIO, you will be a strategic business partner for Managed IT clients, driving business transformation through technology. You will own the client lifecycle post-sale, focusing on aligning IT strategies with business goals and leveraging technology to fuel growth. You will serve as a trusted advisor, using your holistic understanding of technology to solve complex challenges, manage risk, and deliver value.

The Virtual CIO is not a remote or hybrid role and is required to be on-site at an Impact location.

• Develop comprehensive IT strategies that directly support clients’ business goals, ensuring that technology investments align with operational and growth needs.
• Manage client onboarding and maintain a forward-looking technology plan that adapts to the client’s evolving needs, keeping projects on track and anticipating future requirements.
• Conduct Periodic Business Reviews highlighting client IT status, quarterly performance, and actionable future planning aligned to organizational goals.
• Integrate into the client's operations, deeply understanding their business and technical landscape, to offer tailored, strategic technology advice and ensure cohesive system management.
• Identify potential risks in clients’ technology stack, including third-party systems, and create budget plans that prioritize cost-effectiveness and technological stability.
• Provide leadership on the adoption of new technologies, ensuring that systems—both managed internally and externally—work cohesively to streamline processes and drive innovation.
• Work closely with engineering teams to ensure that implemented solutions align with business objectives and that they fit seamlessly within the broader technology environment.
• Oversee all aspects of the client's technology ecosystem, ensuring that systems are integrated effectively and operate in a cost-efficient manner, with a focus on continuous optimization.
• Senior-level vCIOs are expected to provide mentorship and support to other members of the Client Services program.

• 10+ years of experience in IT with a focus in leadership, technical account management, or strategy consulting, with a proven track record managing enterprise-scale environments and aligning technology with business goals.
• Strong communication skills, capable of conveying technology strategies to C-level executives and business stakeholders, translating complex technical concepts into actionable business plans.
• Working knowledge of enterprise-grade product stacks, including cloud platforms (Azure), virtualization (VMware, Hyper-V), and networking.
• Strong understanding of Microsoft 365, Azure, Windows Server, and virtualization/storage solutions, with a broad exposure to diverse technology ecosystems.
• Proven track record guiding digital transformation initiatives, helping navigate evolving technology landscapes to drive innovation, efficiency, and cost-effectiveness.
• Knowledge of security frameworks and tools (e.g., MDR/EDR platforms, multi-factor authentication, advanced threat detection, and vulnerability management).
• Proven success in strategic IT planning, conducting…