Manager Supplier Quality & Performance

Imagine. With over 1,400 stores throughout the U.S. and a thriving supply chain network, there has never been a greater need for people of high initiative, of big-picture thinking, and adaptability to share in our journey. At Ulta Beauty, we have greater ambitions. Growing what works. Iterating in areas that have promise. Creating new offerings for industry advantage.

In all of this is the opportunity to experience real impact, to effectuate change, to give wings to a spirit of creativity and entrepreneurism. Because the challenges are multi-faceted and ever-changing. But for those inspired by real-world demands that press and stretch, that call for new and smarter ideas, that require heavy doses of trust and respect, Ulta Beauty encourages you to imagine with us.

The Manager, Supplier Operations – Quality & Performance will lead the development, implementation, and continuous improvement of supplier quality management, performance, and compliance programs across Ulta Beauty's supplier network. This role will be responsible for establishing and advancing a structured Supplier Quality Management System (SQMS) that drives supplier accountability, operational excellence, risk mitigation, and measurable performance improvement. The Manager will develop standardized processes, supplier performance scorecards, governance frameworks, and corrective action methodologies to proactively identify performance gaps, address root causes, and strengthen supplier capabilities.

Serving as a key liaison between suppliers and internal stakeholders, including Merchandising, Inventory Planning, Supply Chain, Distribution, Finance, and Technology, this individual will translate performance insights into actionable improvement strategies that support Ulta Beauty's operational and business objectives. The ideal candidate brings experience in supplier quality management, supplier development, performance improvement, and continuous improvement methodologies. Experience across retail, manufacturing, consumer packaged goods, automotive, or other supplier-intensive industries is highly valued.

• Supplier Quality Management System Development: Lead the design, implementation, and continuous improvement of a comprehensive Supplier Quality Management System (SQMS), including supplier performance standards, quality expectations, governance processes, risk assessments, corrective and preventive action (CAPA) frameworks, and continuous improvement methodologies. Establish scalable processes that strengthen supplier accountability and operational reliability.
• Supplier Performance Management & Development: Own supplier performance measurement and improvement programs, including the development of KPIs, scorecards, performance reviews, and supplier improvement plans. Analyze trends, identify systemic performance gaps, conduct root-cause analysis, and partner directly with suppliers to implement sustainable corrective actions that improve service levels, supply chain execution, and operational performance.
• Supplier Compliance & Governance: Oversee Ulta Beauty's supplier compliance program, including performance requirements, compliance policies, chargeback governance, financial forecasting, dispute resolution, and escalation management. Manage a compliance program, ensuring consistent application of requirements, financial accuracy, and alignment with broader supplier performance improvement objectives.
• Cross-Functional Collaboration & Continuous Improvement: Partner with Merchandising, Inventory Planning, Distribution, Finance, Technology, and external suppliers to drive operational improvements, strengthen supplier readiness, and mitigate supply chain risks. Lead cross-functional initiatives that improve supplier capabilities, standardize processes, leverage technology and analytics, and reduce operational inefficiencies. Facilitate supplier business reviews and improvement discussions that support long-term strategic partnerships.
• Leadership, Analytics & Operational Excellence: Lead, coach, and develop a high-performing team responsible for supplier quality, compliance, and performance management. Establish clear goals, performance expectations, and accountability mechanisms while leveraging data, reporting tools, and continuous improvement methodologies to prioritize opportunities, monitor outcomes, and communicate business impact to leadership.

• Bachelor's degree in…