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Forklift Operations Group Lead

Job in Bolingbrook, Will County, Illinois, 60440, USA
Listing for: Redbox
Full Time position
Listed on 2025-12-18
Job specializations:
  • Management
    Operations Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Work hours are Mon-Fri from 7:00 am to 3:30 pm

The Group Lead supports and works alongside the Supervisor to manage the work flow and projects at the Redbox Warehouse in Bolingbrook, Illinois. This role assists the Warehouse Supervisor with daily inventory, administrative duties, and the technical and physical tasks related to the returns, packaging, or rework of shipments and inventory.

Key Responsibilities
  • Carry out various duties as needed by management related to production, inbound/outbound shipping, warehouse organization and special projects
  • Delegate work and guide activities of a team to maintain or exceed established productivity levels
  • Assist team with unloading merchandise from trailers; collect empty pallet boards/boxes and place them into storage. Cartons can weigh 30-50 lbs., with between 200 - 2000 cartons delivered per day
  • Assist in movement of merchandise intake both physically and through inventory management software
  • Ensure employees stay on task during their shift, monitoring for appropriate use of break time/lunch time, and escalate any performance or behavioral concerns to the Supervisor
  • Act as warehouse leadership when the Supervisor is not present
  • With Supervisor guidance, coach employees to improve performance and increase efficiencies by identifying trends and providing constructive feedback. Provide timely follow-up information to Supervisor
  • Monitor and maintain best practices and procedures regarding all tasks completed by the team; adapt to changing supply chain and warehouse needs and requirements
  • Assist with departmental training and provide instruction on work techniques
  • Perform other related duties as assigned
  • Education & Experience
  • High School Diploma or GED required
  • 3+ years of experience working in a warehouse environment required
  • Previous experience in a team lead role preferred
  • Experience in inventory handling as it pertains to monthly productivity goals
  • Knowledge, Skills & Abilities
  • This job requires the ability to work on-site at a Redbox facility 5 days per week
  • Ability to effectively lead and motivate a team in a high volume, automated environment; must be able to effectively communicate and collaborate with others
  • Must have a license to operate a forklift (minimum dock certified)
  • Ability to adhere to and enforce Redbox operating guidelines and procedures
  • Must wear / utilize necessary safety equipment
  • Ability to read, understand, follow and enforce procedures, safety policies, and company protocols and to communicate safety issues/concerns
  • Strong analytical, organizational, multi-tasking and problem-solving skills
  • Must work well independently; able to lead projects with little to no supervision
  • Ability to communicate effectively in both verbal and written formats
  • Ability to maintain an exceptional attendance record
  • Ability to work a flexible schedule, which is subject to change
  • Ability to work overtime and on weekends as needed; mandatory overtime may be required
  • Physical Requirements
  • Ability to frequently bend, kneel, push, pull, squat, and stand frequently throughout the workday
  • Ability to lift and carry 40+ lbs. regularly throughout the workday
  • Ability to stand for an entire shift
  • Ability to work in a trailer at times, with exposure to heat and cold
  • This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the needs of the organization.

    Benefits Information

    Please take a look at the Benefits offered for this role here.

    Equal Opportunity/Affirmative Action Employer Minorities/Females/Protected Veterans/Persons with Disabilities Applicants and employees are protected from discrimination under Federal law. For more information please see EEO is the Law.

    About the company

    Redbox Automated Retail LLC is an American video rental company specializing in DVD, Blu-ray, 4K UHD rentals, and formerly video games via automated retail kiosks.

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