Manager Ecommerce Partnerships

OVERVIEW

Discover the possibilities of our progressive, omnichannel approach to beauty retail. At Ulta Beauty, our E-commerce associates sit at the cutting edge of our efforts to reimagine the future of retail. Through a full suite of new and emerging technologies, this team is creating an enhanced buying experience for guests who crave simplicity, choice, personal insights and the joy of discovery.

With greater interactivity. Inspired applications of big data, AI and UI/UX. And creative that persuades and delights. All of this, with the opportunity to experience smart ideas come to life
.

The eCommerce New Growth Partnerships role is responsible for activating new growth opportunities with external channels to drive incremental value for Ulta Beauty. This role leads the end-to-end execution of key eCommerce partnership initiatives— from early strategic sprints and design decisions through run-state management and optimization. Working in close collaboration with the Sr. Manager, eCommerce Strategy, this role will co-lead priority initiatives, manage day-to-day partnership operations, and deliver ongoing performance reporting and insights.

The position partners extensively with external channels, partners and cross-functional teams across the Ulta Beauty enterprise.

• In collaboration with the Sr. Manager, eCommerce Strategy, serve as a central owner for bringing new partnerships to life, ensuring seamless execution, stakeholder alignment, and delivery against growth goals.
• Manage fast-paced partnership launches from concept to go-live, operating with agility and adapting quickly to new information and shifting priorities.
• Translate business objectives into partnership requirements, operational frameworks, and scalable design decisions that set up long-term success.
• Work cross-functionally with Merchandising, Marketing, Product, IT, Supply Chain, FP&A, Legal, and other partners to define needs, align on approach, and enable efficient execution.

• Oversee day-to-day operations of platform and channel partnerships, ensuring accuracy and consistency across pricing, promotions, catalog management, and service levels.
• Manage the end-to-end order and fulfillment lifecycle, monitoring performance, identifying issues early, and coordinating with partners to maintain reliable operations.
• Troubleshoot operational, technical, and customer-impacting issues, driving timely resolution and minimizing disruption to the guest experience.
• Partner with channel partner teams and internal Guest Services to manage escalations related to orders, fulfillment, and product inquiries.
• Lead the returns and refund process for partnership orders, ensuring clear policies, accurate reconciliation, and strong channel alignment.
• Collaborate with FP&A and Supply Chain to ensure forecasts reflect planned events, promotions, marketing moments, and operational realities.

• Manage the full end-to-end sampling process for new growth partnerships, from planning through execution.
• Partner with Merchandising to shape sampling assortment strategy, identifying hero products, key messaging points, and promotional considerations.
• Develop merchandising strategies for sampling and promotional programs, ensuring alignment with broader partnership goals.
• Collaborate with Marketing to align messaging, content, and placement for hero products and sampling initiatives.
• Work with merchants and brand partners to secure sample inventory and with Marketing to ensure optimal allocation across channels.

• Maintain partnership reporting and performance tracking, identifying trends and providing insights that inform strategy and continuous improvement.
• Build and maintain standardized reporting across internal and external data sources.
• Lead weekly, monthly, and quarterly performance reporting across key KPIs including sales, margin, mix of business, and engagement metrics.
• Analyze external channel reporting to uncover assortment, demographic, and behavioral insights that guide future partnership strategies and…