Assistant Restaurant Manager

Assistant Restaurant Manager

Assistant Restaurant Manager at The Hari Group

The Assistant Restaurant Manager supports the Restaurant Manager in developing a dedicated team that delivers friendly guest experiences and profitable top‑line sales. They aid in employee development, fulfill accountable tasks, and maintain operational excellence.

• Recruit, hire, onboard, and develop employees.
• Communicate job expectations to staff.
• Hold team members accountable for behavior and performance.
• Support the development of team members.

• Create and maintain a guest‑first culture.
• Ensure all shifts are appropriately staffed to reach guest service goals.
• Maintain a safe, secure, and healthy environment by following safety, food safety, and sanitation guidelines and complying with all applicable laws.
• Execute brand standards, recipes, and systems.
• Prepare and implement action plans to improve production, productivity, quality, and guest service.
• Review guest feedback and assessment results and implement improvement plans.

• Control costs to maximize profitability.
• Execute in‑restaurant marketing promotions promptly.
• Implement new product roll‑outs, including team training, marketing, and sampling.
• Drive sales goals and track results.

• Fluent in English.
• Restaurant, retail, or supervisory experience.
• Basic computer skills.
• Minimum 18 years of age (where applicable).
• Basic writing skills.
• High School diploma or equivalent.
• Mathematical and financial management skills.

• Exceeds guest expectations and needs.
• Builds and maintains guest relationships.
• Shows urgency with guests.
• Seeks ways to improve guest satisfaction.
• Resolves concerns following brand recovery processes.

• Sets and maintains high standards for self and others.
• Consistently meets or exceeds goals.
• Contributes to overall team performance.
• Prioritizes and maintains focus on important activities.
• Interprets reports to establish goals and deliver results.
• Applies best practices to achieve results.

• Identifies and resolves issues and problems.
• Makes decisions using available information.
• Finds root causes and implements solutions.
• Empowers others to make decisions.

• Builds relationships with the team.
• Operates with integrity and honesty.
• Encourages collaboration and teamwork.
• Leads others, negotiates, and takes effective action.

• Communicates team goals.
• Monitors progress and holds others accountable.
• Creates strong morale and engagement.
• Recognizes and rewards employee strengths and accomplishments.
• Listens, seeks understanding, and shares information.

• Provides active listening during conflicts.
• Sees conflict as an opportunity to improve.
• Resolves situations using facts and policy consistency.
• Escalates issues appropriately.

• Creates individual development plans.
• Traces progress toward goals and adjusts plans.
• Provides challenging assignments.
• Offers coaching and feedback.
• Identifies training needs and supports resources.

• Understands guests and competition to identify opportunities.
• Uses innovative thinking to deliver solutions and changes.
• Applies a working knowledge of profit and loss to identify trends.
• Communicates key performance and profit levers.

Mid‑Senior Level

Full‑time

Management and Manufacturing

Restaurants