Account Executive - Aftermarket

Join to apply for the Account Executive - Aftermarket role at Daifuku
.

Daifuku is the nation’s leading independent, U.S.‑based provider of intelligent material handling systems. With hundreds of engineers in‑house, the company designs, manufactures, integrates, and installs the full spectrum of intralogistics solutions. We provide leading‑edge conveyor and sortation systems, voice and light‑directed order fulfillment equipment, controls and software, robotics, mezzanines, and structures.

If you want to join a team of industry leading experts and who want to create an impact on the future of material handling solutions, we want to hear from you.

The Account Executive is responsible for driving profitable growth through the sale of system retrofits, upgrades, and aftermarket solutions—specifically focused on modernization initiatives and related efforts—for designated key accounts. These accounts are nurtured through established relationships and close collaboration with other Daifuku sales teams. Success in this role requires an understanding of Daifuku technologies to accurately assess customer needs and deliver customized upgrade and retrofit solutions that improve system performance and extend operational life.

• Ensures that Daifuku becomes the preferred provider of aftermarket services for the target account list, including parts, audits, support contracts, maintenance service, and modernizations.
• Analyzes legacy Daifuku systems to identify aftermarket sales opportunities.
• Implement sales plans for the assigned key accounts by coordinating personal sales activities with appropriate associates.
• Develops and implements sales strategies necessary to profitably outsell the competition.
• Leads the sales process with assigned key accounts to profitably meet or exceed sales goals.
• Identifies aftermarket sales opportunities through detailed review of existing client systems with focus on software, controls, and mechanical elements.
• Travels up to 30%.

• Bachelor’s Degree or equivalent experience.
• Minimum of 5 years of material handling sales or engineering experience.
• Strong proficiency in Warehouse Control Systems (WCS), including controls and mechanical components, is highly preferred.
• Technical expertise in evaluating client material handling systems to enhance reliability and extend operational lifespan.
• In-depth understanding of Daifuku technologies, including features, functions, and value propositions.
• Skilled in Microsoft Office Suite; ability to learn and utilize Microsoft Dynamics CRM following training.
• Capable of reading and interpreting AutoCAD drawings and technical schematics.
• Strong analytical thinking to assess and resolve customer material handling challenges with effective solutions.
• Comfortable working with internal technical and engineering teams to validate and refine proposed solutions.
• Excellent verbal and written communication abilities for client interaction and internal coordination, with proficiency in English.
• Demonstrated troubleshooting and problem‑solving skills with a proactive approach.
• Highly motivated, detail‑oriented, and capable of working independently with minimal supervision.

• Mid‑senior level

• Full-time

• Sales and Business Development

• Automation Machinery Manufacturing