Field Service Technician

Field Service Technician

Prater Industries, a leader in airlocks, mills, and separators since 1925, is seeking a hands-on Lab/Service Technician to join our Operations department. In this dual-focus role, you will be instrumental in testing equipment to support sales and engineering while providing expert technical service to our customers both locally and internationally.

As a Service Technician, you will be responsible for the setup, operation, and maintenance of specialized equipment. Your key duties will include:

• Testing & Analysis:
  Performing routine tests on Prater equipment and prototypes. You will operate laboratory tools such as vac-screens, weigh scale balances, Ro-taps, and Malvern particle analyzers.
• Data Management:
  Gathering and documenting test results on laboratory computers and performing basic mathematical calculations.
• Technical Support:
  Troubleshooting technical problems and performing maintenance on equipment at our facility and customer sites.
• Customer Success:
  Assisting customers with the setup and startup of new equipment and systems.
• Operations Support:
  Assisting in the operation of toll facilities and performing simple plumbing and electrical wiring to support testing.

We are looking for a self-motivated team player who enjoys mechanical work and problem-solving.

• Education:
  
  High school diploma or equivalent; additional certifications are a plus.
• Technical
  
  Skills:
  
  Proficient in Microsoft Office and experienced with Material Safety Data Sheets (MSDS).
• Safety & Compliance:
  Thorough understanding of OSHA requirements and safety best practices.
• Certifications:
  
  Forklift experience and certification are required.
• Travel:
  Must possess a valid passport with no restrictions for international travel. International and domestic travel for this role is required.
• Math Aptitude:
  Ability to apply concepts such as fractions, percentages, ratios, and proportions.

Physical Demands & Environment

• Ability to stand for prolonged periods and lift up to 30 pounds.
• Strong hand-eye coordination.
• Comfortable working on unforgiving surfaces and in environments with varying temperatures, noises, and odors.

Compensation & Benefits

• Health & Wellness:
  Comprehensive Medical, Dental, and Vision coverage.
• Financial Security: 401k plan with company match.
• Growth:
  Tuition reimbursement for continued learning.
• Work-Life Balance:
  Paid Time Off (PTO), paid parental leave.

All employment offers are contingent upon the successful completion of a background check and a pre-employment drug screening. These screenings are conducted in accordance with applicable laws and company policies to ensure a safe and secure workplace.