Admissions Data & Communications Processor

• Location 1600 University Avenue,Bolivar, MO, 65613,United States
• Employee Type Non-Exempt FT

• Assist in managing and maintaining Technolutions Slate Customer Relationship Management (CRM) Software
• Process information requests from prospective students, university friends, guidance counselors, parents, and churches
• Accurately process and/or evaluate admissions documents like transcripts or test scores in accordance with university policies
• Assist with generating operational reports, mailing lists, dashboards, and enrollment metrics as requested
• Support data requests from admissions staff from all campuses and other university departments such as the registrar, student life, and financial aid
• Execute and monitor email, SMS, and print communication campaigns to prospective students
• Assist in administrative tasks for the Director of Admissions Data Processing & Vice President for Enrollment Management
• Ensure the accuracy and integrity of student records through routine data validation, auditing, and quality assurance procedures
• Maintain compliance with FERPA and university policies regarding student records, data privacy, and confidentiality
• Demonstrate a Christian lifestyle consistent with the University's mission and values and adherence to Southwest Baptist University’s Principles and Expectations
• Maintain regular attendance and punctuality
• Perform other duties as assigned

None

Education, training, or experience needed to effectively perform the job. An equivalent combination of education, training, and experience will be considered. Knowledge, skills, and abilities may be representative, but not all-inclusive, of those commonly associated with this position.

• A high school diploma or GED
• Strong attention to detail and accuracy.
• Ability to operate (or willingness to learn) technical enrollment software like Technolutions Slate or Ellucian Colleague
• Ability to operate standard office equipment such as copiers, scanners, printers, and related technology.
• A working knowledge of Microsoft Office
• Ability to provide a high level of customer service, confidentiality, and professionalism
• Strong commitment to personal and professional integrity, growth, and development
• Affirms without reservation the University’s Mission, Vision, and Core Values

• Prior experience with Technolutions Slate or similar CRM
• 2 or more years of office management and/or customer relations
• Thorough understanding of a Christian, liberal arts mission and education
• Ability to relate to and communicate effectively with internal and external constituents of various levels and diverse backgrounds
• Excellent written and verbal communication skills

• Typical office environment. Must be available to work varied hours and attend activities away from the office.

• Must be able to exert up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently and/or a negligible amount of force constantly to move objects.
• Must be able to sit or stand for extended periods of time.
• Occasionally move about the office to access file cabinets, office machinery, etc.
• Constantly operate a computer and other office productivity machinery, such as a copy machine and computer printer.