MA-CMH CLN Care Transitions

Citizens Memorial Hospital (CMH) is recruiting a Medical Assistant (MA) to assist and triage patients over the phone when calling their primary care clinic. CMH is made up of 34 primary and specialty clinics, 6 Long-Term Care facilities, and 1 residential care facility. Offering acute care, emergency services, ambulatory care, pharmacies, walk-in clinics, surgeries, addiction recovery, therapies, and more, CMH has its community covered!

Bolivar is located in the Ozarks with a hometown feel and affordable housing options of rentals or apartments. Enjoy a movie, bowling night, round of golf, or a college game with family or friends, and grab a coffee or meal from an array of shops and restaurants! Springfield is only 40 minutes away with Battlefield Mall, Big Shots golf, Wonders of Wildlife, Urban Air, and many other family attractions and restaurants to visit.

Only an hour away is Branson, which includes many shows, Silver Dollar City, and shopping!

Care Transitions is responsible for answering and returning patient phone calls for CMH primary care clinics. The department is made up of two teams: schedulers and triage nurses, who work closely together to ensure our patients receive the best care!

• Answering and returning patient calls for triage and nursing advice.
• Identifying and connecting patients to organizational resources.
• Assisting with facilitating medication refills and authorizations.
• Communicating information and results between patients and their primary care provider.

• Education:
  
  High school diploma or equivalent
• Skills:
  
  Patient care experience preferred
• License:
  Medical Assistant Certification is preferred but not required
• Physical:
  Ability to perform tasks involving patient interaction, mobility, and basic healthcare skills

The position is part-time: 8 am - 1 pm.

• Competitive wages
• Annual merit increases
• No-cost health insurance option for employees
• Full suite of insurance benefits for employees and families
• Early access to pay with the Pay Activ Program
• Employee Assistance Program
• Paid time off
• Increased company-matched retirement plan
• Company-paid long-term disability plan

For more information about this opportunity, please contact Reagan Payne at  or by email at Reag