Assistant Branch Manager

About This Job

The main purpose of this job is to supervise daily operations of the branch to keep customer service running smoothly while promoting security and profitability.

• Manage day-to-day branch activities including operations, administration and providing directions to branch staff
• Assist team members with day-to-day customer service, compliance with established policies and procedures relative to bank operations, security, human resource management and more
• Observe and coach sales staff to improve quality and experience of customer interactions
• Monitor results, develop and implement efforts to assure that expectations and goals are met
• Meet sales goals and assigned business development responsibilities
• Lead, mentor and motivate team members to implement the department strategy and manage department workflow with guidance on departmental projects/issues, and provide coaching and development opportunities appropriate to each direct report's individual needs
• Perform all necessary management functions, including hiring, evaluations, annual increase allocations and disciplinary action as required
• Communicate decisions, priorities and relevant information to team members effectively
• Support budget management, planning and expenditure
• Perform other duties as assigned

• Strong knowledge of retail banking, including best practices
• Strong critical thinking skills with discretion and sound judgement to solve problems efficiently and effectively
• Ability to drive results, balancing management of organizational risk and meeting business goals
• Strong leadership skills with motivation of team members and fostering a positive team environment conducive to collaboration and unified goals
• Outstanding interpersonal and relationship‑building skills and effective communication with all levels of the company, both verbally and in writing
• Ability to remain adaptable and resilient in all situations with an optimistic outlook aligned with our culture and core values
• Intermediate proficiency with Microsoft Word, Excel, and Outlook

• High School diploma required;
  Associate Degree preferred or an equivalent combination of education and experience
• 3+ years of leadership/supervisory experience required
• 1+ year of experience in the financial services industry with working knowledge of retail products, services, and bank operations required

For this position, federal regulations require Commerce Bank to prepare an investigatory consumer report which will disclose credit history. If you express interest in and are considered for this position, you will be asked to authorize that report.

Compensation Range:
The assistant branch manager position currently pays an estimated $26.45 to $30.30 per hour, with eligibility for additional compensation through a performance‑based incentive plan(s) tied to meeting performance goals.

Benefits:
Employer‑sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, paid personal time, career development, education assistance, and voluntary supplemental benefits.

Location:

2370 S Springfield Ave, Bolivar, Missouri 65613

Position Type:
Full time