IT Business Analyst Freelance Senior

We are looking for a senior freelance IT Business Analyst to work permanently with Synextya (approx. 100hrs/month). You will be in charge of analysing complex digital infrastructures, mapping business processes and needs, supporting the technical team in structuring tasks and managing the project flow according to the Agile methodology. You will support Synextya in the digital transformation of our clients, acting as a bridge between business needs and the technical team.

You will identify critical issues, translate business visions into functional requirements, support technical development and ensure delivery aligned to objectives.
Main Duties   Analysis of digital infrastructures and mapping of business processes (workflows, user journeys)
Collection and formalisation of functional and non‑functional requirements, user stories, use cases, process diagrams
Preparation of technical and functional documentation for development teams, customers and stakeholders
Facilitation between non‑technical users and tech teams, agile governance with tools such as Trello and similar management tools
Support for business case definition, digital roadmap, risk assessment and change adoption strategies
UAT testing, acceptance case drafting, preliminary functional verification and performance monitoring
Requirements   Proven experience as Business Analyst or Digital Consultant in IT (min. 3 years)
Fluent communication in Italian and English
High technical documentation skills, writing of use cases, presentation of reports, requirements, diagrams
Familiarity with Agile/Scrum methodologies and project management tools
Advanced skills in data analysis, process modelling, stakeholder management
High technical and functional writing skills
Ability to facilitate dialogue between non‑technical stakeholders and the development team
High communication soft skills, communication, synthesis and interpersonal skills
Nice to Have   Technical background (ex‑developer or basic knowledge of software languages and architectures)
Certifications as Scrum Developer or related to the field
Experience in SME / industry / digital services
Previous experience in software houses, system integrators or digital agencies
Competence in UI/UX or experience in designing digital platforms
Knowledge of prototyping tools (e.g. Miro)

What We Offer   Stable freelance collaboration (~100 hours/month), hybrid mode (remote / client)
Strategic role in digital transformation projects, interfacing with founder, product owner and CTO
Working on modular, system integration and custom software projects
Possibility of continuous or project-based collaboration with long‑term priority
Access to our headquarters at The Social Hub Bologna, and related benefits such as workstation, bookable meeting rooms, gym, swimming pool, coffee.

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