Korean Content Operations Specialist

Experteer Overview  As Korean Content Operations Specialist, you bridge Musixmatch with Korean-speaking clients and contributors, ensuring high-quality content and smooth communications. You will grow the Korean contributor community, handle client requests with a quality-first mindset, and feed product feedback to improve the platform. You’ll lead recruitment to strengthen the Korean base and perform language QA to uphold content standards. This role blends linguistics, community engagement, and cross-functional collaboration in a fast-paced, international environment.
Retribuzione / Benefits   Translate and manage communication with Korean-speaking clients and internal stakeholders
Engage with and grow the Korean contributor community
Fulfill client requests with a strong focus on quality and customer satisfaction
Provide structured feedback on product issues to support platform improvement
Lead recruitment efforts to expand and strengthen the Korean contributor base
Conduct Korean language quality assurance to uphold content standards
Participate in meetings and calls, providing interpretation support as needed
Responsabilità   Full professional proficiency in Korean and English
Italian language skills are a plus
Strong interpersonal and customer service skills
Tech-savvy mindset with analytical thinking and problem-solving ability
Ability to manage multiple tasks and priorities in a fast-paced environment
Genuine interest in music, music technology, or the music industry is a strong plus
Requisiti fondamentali   Relocation to Bologna or remote work
Hybrid work arrangement
Italian and English language lessons
Top-class tech and equipment
Company-wide retreats
Flexible welfare credit

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