Aftermarket Centre Director - Howden

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Location: Barlborough, England, United Kingdom, S43 4XA

We’re looking for an experienced business leader to take charge of a well‑established aftermarket operation that is entering a period of significant growth and transformation. This is a rare opportunity for someone who thrives in service‑led industrial environments and has successfully guided teams through new product integration, operational change and rapid scaling.

Reporting to the Director - Aftermarket Centers, Europe, you will hold full responsibility for the operational performance and strategic direction of aftermarket services in the UK. You’ll ensure safe, efficient and high‑quality service execution, elevate customer satisfaction, and drive profitable revenue growth across the business.

Leading a team of around 50 people across our Balborough and Renfrew sites, you’ll act as both a stabilising force and a catalyst for change - aligning people, processes and priorities as the UK operation evolves into a fully integrated One Chart Aftermarket Centre.

The role also has a strong European dimension. Working closely with peers across the region, you’ll help shape a more unified aftermarket model, contribute to wider P&L performance, and strengthen our parts, repairs and maintenance offering across Europe.

This position is ideal for a leader who enjoys building, integrating and improving - and who wants to make a tangible, lasting impact on a business at a pivotal moment in its growth journey.

Chart Industries is a leading global manufacturer of highly engineered equipment and solutions serving multiple applications in the Energy, Industrial, Water, Industrial Gas, Waste Water and Cryogenic end markets. In March 2023 Chart Industries acquired Howden, and the combined group is now represented in over 40 countries worldwide with over 11,700 employees. Our vision is to enable the vital processes of our customers and thereby promote a more sustainable world via our Nexus of Clean™ strategy.

The combination of Chart and Howden furthers our global leadership position in process technologies with products and services in applications such as hydrogen, carbon capture, energy recovery, nuclear, water treatment, mining, and LNG to name a few. Together with customer-focused service solutions including extensive service network and market leading digital diagnostics, we support our customers through the complete lifecycle of their assets.

At Chart we have a strong corporate identity and a clear purpose - you will be a member of our team shaping the future of the company and participating in helping our customers and the world tackling some of the planet's most pressing issues.

During 2023 we formed our One Chart™ Aftermarket Europe organisation and strategy by combining over 160 years of history and brands under one common team.

• Maintain our focus on a zero-injury culture environment embracing safety as our number one priority
• Lead and develop a high‑performing Aftermarket Centre by recruiting and nurturing top talent, embedding coaching and mentoring as core leadership practices, and enabling teams across field service, workshop and customer support to perform at their best
• Lead the growth and evolution of the Howden UK Aftermarket Centre, unlocking the full value of our installed base and beyond through clear short‑and mid‑term strategies, identification of new market opportunities, targeted investment decisions and proactive risk management
• Review, strengthen and evolve existing processes, while introducing new where required, to ensure clear ownership and accountability and to embed ways of working that remove ambiguity and enable sustainable business growth
• Lead by example through a One Chart™ Aftermarket mindset ensuring effective communication with internal and external stakeholders and customers whilst effectively engaging, developing and motivating direct reports and wider teams
• Lead the delivery of the Centre’s annual operating plan encompassing safety, customer satisfaction, financial performance (full P&L responsibility), product strategy and organisational effectiveness
• En…