Collection Specialist

Key Accountabilities

• Reporting to the Manager, Credit & /Collections and will be responsible for contacting customers to manage collections (receivables)
• Responsible for account reconciliation and resolving payment discrepancies
• Communicating with customers and internal departments using all methods of communication
• Performing clerical duties as needed
• Managing all levels of client relations specific to collections and general inquiries, and overall credit management
• With the use of various software, manage customer database and monitor all account activities, including investigating payment discrepancies
• Enforce prompt action on overdue accounts and engage in appropriate means of collection activities
• Coordinate payment information updates and customer account changes as assigned
• Other relevant duties as assigned

• 3- 5 years’ work experience in Collections required
• Proficient MS Office Suite experience required
• Post secondary education in a related field an asset
• Experience with in the transportation/ supply chain industry an asset
• Experience with and with Great Plains and TMW software an asset
• Pursuit of a CCP designation an asset

• Competitive salary ($55,000-$65,000 per year)
• Career growth opportunity within an industry leading logistics company
• Group Benefits offered - health and dental
• Share Purchase Plan - opportunity to buy company shares through payroll at a 100% match
• Employee engagement events

• Detail orientated with exceptional time management skills
• Excellent written and verbal communication skills.
• Exceptional level of organizational skills.
• Strong interpersonal skills with the ability to collaborate effectively with internal and external stakeholders.

Titanium Transportation Group Inc. is committed to providing accommodation throughout the recruitment process for individuals with disabilities, in line with the Accessibility for Ontarians with Disabilities Act. If you need accommodation, reach out to our HR team at  and we'll work with you to understand what is needed. We thank all applicants in advance; however, only applicants being considered for an interview will be contacted.

#HP