Collection Specialist

Location: Bolton

Reporting to the Manager, Credit & /Collections and will be responsible for contacting customers to manage collections (receivables)
Responsible for account reconciliation and resolving payment discrepancies
Communicating with customers and internal departments using all methods of communication
Performing clerical duties as needed
Managing all levels of client relations specific to collections and general inquiries, and overall credit management
With the use of various software, manage customer database and monitor all account activities, including investigating payment discrepancies
Enforce prompt action on overdue accounts and engage in appropriate means of collection activities
Coordinate payment information updates and customer account changes as assigned
Other relevant duties as assigned
About the Role /

Key Accountabilities:

Reporting to the Manager, Credit & /Collections and will be responsible for contacting customers to manage collections (receivables)
Responsible for account reconciliation and resolving payment discrepancies
Communicating with customers and internal departments using all methods of communication
Performing clerical duties as needed
Managing all levels of client relations specific to collections and general inquiries, and overall credit management
With the use of various software, manage customer database and monitor all account activities, including investigating payment discrepancies
Enforce prompt action on overdue accounts and engage in appropriate means of collection activities
Coordinate payment information updates and customer account changes as assigned
Other relevant duties as assigned

Position Requirements :
3- 5 years’ work experience in Collections required
Proficient MS Office Suite experience required
Post secondary education in a related field an asset

Experience with in the transportation/ supply chain industry an asset

Experience with and with Great Plains and TMW software an asset
Pursuit of a CCP designation an asset
What's In It for You?
Competitive salary ($55,000-$65,000 per year)
Career growth opportunity within an industry leading logistics company
Group Benefits offered - health and dental
Employee engagement events
Position

Competencies:

Detail orientated with exceptional time management skills
Excellent written and verbal communication skills.
Exceptional level of organizational skills.
Strong interpersonal skills with the ability to collaborate effectively with internal and external stakeholders.
Titanium Transportation Group Inc. is committed to providing accommodation throughout the recruitment process for individuals with disabilities, in line with the Accessibility for Ontarians with Disabilities Act. If you need accommodation, reach out to our HR team at  and we'll work with you to understand what is needed. We thank all applicants in advance; however, only applicants being considered for an interview will be contacted.
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