Customer Service Specialist – Titanium Transportation

Location: Bolton

Elevate the customer experience as a Customer Service Specialist at Titanium Transportation Group in Bolton, Ontario.

Your role will focus on providing comprehensive support and problem-solving for our valuable clients.

Titanium Transportation seeks a Customer Service Specialist with at least two years of experience in customer service roles. Your primary duties will include communicating with clients, managing order reviews, and supporting with any customer requests. Organizational skills and agility will be essential for adapting to the dynamic needs of customers.

Key Responsibilities:

• Deliver professional and timely communication to clients

• Conduct various administrative and data entry tasks

• Utilize TMW software for tracking and recording

• Arrange appointments and confirm hours of operation

• Monitor costs during shipment transit and request reimbursements

Requirements:

• Minimum of 2 years in Customer Service

• High school diploma required

• Background in transportation/supply chain a plus

• Familiarity with TMW software preferred

• Strong organizational capability and communication skills

Contribute to enhancing client relationships and logistics operations with your expertise at Titanium Transportation Group.
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