Customer Service Representative

Position: Customer Service Representative at Roma Fence
Location: Bolton

Join Roma Fence as a full-time Customer Service Representative. Bring your strong customer service skills to assist clients and handle inquiries effectively.

In this role, you will ensure customer satisfaction by addressing inquiries and following up on solutions. The ideal candidate will possess excellent communication and problem-solving abilities, along with a friendly disposition over the phone. Experience in inside sales is a plus as you will also engage in outbound calling to promote solutions and maintain customer relationships.

Key Responsibilities:

• Generate sales and ensure proper materials are provided

• Respond to customer inquiries via calls and in-person visits

• Make outbound calls to promote selling opportunities

• Process billing and payments efficiently

• Assist with daily administrative tasks like data entry

Requirements:

• 1-3 years in customer service, construction experience a plus

• Strong sales experience is beneficial

• Excellent communication and organizational skills

• Ability to multi-task with attention to detail

• Intermediate skills in Word, Excel, and Outlook

Contribute to customer success at Roma Fence with your exceptional service and organizational skills.
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