Automotive Service Advisor Opportunity

Location: Bolton

Join Dilawri Group as an Automotive Service Advisor at Bolton Toyota. This rewarding role focuses on delivering exceptional customer service while enhancing automotive experience for clients.

As part of Canada's leading automotive group, this Service Advisor position entails front-line engagement with customers, scheduling appointments, and making repair recommendations. You'll explain repair processes to clients and advise them on how to maintain their vehicles, providing valuable insights that contribute to customer loyalty and satisfaction.

Key Responsibilities:

• Deliver front-line customer service in the Service Department

• Greet and assist dealership customers

• Recommend and explain necessary vehicle repairs

• Schedule service appointments for optimal efficiency

• Engage customers in selling maintenance labor

Requirements:

• Experience with CDK preferred

• Strong aptitude in customer service

• Excellent communication skills

• Ability to perform in a team environment

• Adaptability to a fast-paced setting

Support a culture of excellence and innovation at Dilawri Group while advancing your career.
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