Junior Service Advisor​/ Service Coordinator Bolton Toyota Bolton, ON

If you are looking to grow your career with an organization driven by excellence, integrity, and innovation, Dilawri offers an environment where people are supported and empowered to succeed.

Founded in 1985, Dilawri is Canada’s largest automotive group and one of Canada’s Best Managed Companies. Dilawri operates over 80 franchised dealerships, representing more than 35 of the world’s most respected automotive brands across British Columbia, Alberta, Saskatchewan,Ontario, Quebec, and Washington, DC.

With a team of more than 4,000 employees, Dilawri fosters a culture rooted in collaboration, accountability, and continuous learning. Our values of Excellence, Leading, Teamwork, Integrity, Innovation,and Giving Back guide how we work, how we lead, and how we serve our customer sand communities. Through the Dilawri Foundation , weare also committed to making a meaningful impact in the communities we serve.

Discover how you can build your career with Dilawri .

• Greet customers, understand their service needs, and assist with bookingappointments
• Manage inbound calls, texts, and emails while providing professional customer service
• Proactively contact customers regarding recommended maintenance, services, and appointments
• Assist Service Advisors with repair orders, customer updates, and coordinatingvehicle service
• Communicate service recommendations and maintenance requirements clearly to customers
• Build strong relationships with customers and dealership teams
• Meetquality and performance benchmarks while delivering an exceptional customer experience
• Other duties as assigned by management

• 1–2years of customer service, administrative, BDC, or automotive experience
• Previousautomotive or dealership experience is an asset
• Strong customer service mindset with excellent written, phone, and digital communication skills
• Strong organizational and prioritization skills with the ability to multitask
• Positive,team-oriented attitude with a willingness to learn and grow
• Abilityto remain organized and professional in a fast-paced environment
• Strong computer skills and ability to learn dealership systems and software
• High school diploma or equivalent

In addition toworking with and learning from a team of leading professionals in the automotive industry, our benefits include:

• Discounted employee vehicle purchase program
• Job-specific coaching & training programs
• Employee wellness & assistance programs

Build your career with a team that is driven by excellence, integrity and innovation.

Discover Dilawri.

Dilawri Group of Companies is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process andwhen hired.