Electrical Engineering Technician

Company Description

Eagle Vizion specializes in state-of-the-art optical sorting solutions and material identification technologies. Our equipment improves performance and productivity in industrial and recycling sectors using infrared technology and AI. You will be joining a growing company where engineering and structured processes are essential to our success.

We are looking for a highly qualified Technical Support & Commissioning Technician to serve as the first point of contact for customer support, system commissioning, and coordination with field teams. This role requires technical skills in electrical systems, software, and pneumatics. Experience with vision systems is a strong asset.

As a Technical Support & Commissioning Technician at Eagle Vizion, you will be responsible for:

• Responding to customer technical support calls and requests (remotely and occasionally on-site)
• Providing remote troubleshooting and resolving issues related to electrical, software, and pneumatic systems
• Supporting system commissioning and startup activities, including coordinating site visits
• Coordinating and communicating effectively with field teams to assist with troubleshooting, installations, and corrective actions
• Under the supervision of the department manager, working closely with engineering, sales, service, and operations teams to resolve complex issues
• Clearly documenting support cases, solutions, and best practices
• Providing training and guidance to customers and field staff when required
• Maintaining strong customer relationships and contributing to the continuous improvement of support processes

Permanent

To be discussed based on experience.

• Technical diploma, college diploma, or equivalent experience in electricity, electronics, mechatronics, automation, or a related field
• Hands‑on experience in electrical troubleshooting, software configuration/diagnostics, and pneumatic systems
• Strong logical and analytical problem‑solving skills
• Comfortable collaborating with multidisciplinary technical teams and field technicians

• Full bilingual proficiency required (spoken and written)
• Knowledge of additional languages is a strong asset and highly valued given our global clientele

• Ability and willingness to travel occasionally to customer sites for commissioning and support activities, and to coordinate with field teams
• Excellent interpersonal and teamwork skills

• Experience with machine vision systems or similar imaging technologies
• Experience in field service or commissioning
• Familiarity with remote support tools, diagnostic software, and ticket management systems

• Innovative and creative mindset
• Excellent communication and teamwork abilities
  
  Strong attention to detail and organizational skills

• Good knowledge of French and English

Competitive salary based on experience.

Health insurance and retirement savings plan (RVER) contributions.

Opportunities for ongoing training and career advancement. Work in a cutting‑edge technology environment focused on detection using spectroscopy and AI, with exposure to a wide range of technologies and opportunities to learn new identification techniques.

Collaborative and innovative workplace.

Interested candidates are invited to send their CV and cover letter to  with the subject line: “Electrical Engineering Technician.” Applications will be reviewed on an ongoing basis, and only selected candidates will be contacted for an interview.