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IT Service Specialist: First‑Line Tech Support; Bilingual

Job in Bolton, Caledon, Ontario, C7E, Canada
Listing for: Advance Auto Parts Inc.
Full Time position
Listed on 2026-10-01
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 55000 - 70000 CAD Yearly CAD 55000.00 70000.00 YEAR
Job Description & How to Apply Below
Position: IT Service Specialist: First‑Line Tech Support (Bilingual)
Location: Bolton

Advance Auto Parts is seeking an IT Service Specialist to join our Technical Helpdesk team in Bolton, Ontario. You will provide first-level technical support for Carquest Stores, Corporate and Distribution Center teams, Emphasizing quick resolution and clear documentation for future reference.

The role requires strong problem-solving skills, experience with Service Now, Exploris/Weblink familiarity, and the ability to work weekends and after hours as needed. ITIL certification is preferred.

As a IT Service Specialist:
First‑Line Tech Support (Bilingual), you will play an important part at Advance Auto Parts Inc. in Bolton, ON, Canada.

This is a genuine position to take on the IT Service Specialist:
First‑Line Tech Support (Bilingual) role at Advance Auto Parts Inc.

We invite applications for the IT Service Specialist:
First‑Line Tech Support (Bilingual) position located in Bolton, ON, Canada.

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