Retail Supervisor; Bolton Honda
Job in
Bolton, Caledon, Ontario, L7C, Canada
Listing for:
Performance Auto Group
Full Time
position
Listed on 2026-07-02
Job specializations:
-
Sales
Client Relationship Manager
-
Management
Operations Manager, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 75000 - 85000 CAD Yearly
CAD
75000.00
85000.00
YEAR
Job Description & How to Apply Below
Position: Retail Supervisor (Bolton Honda)
Location: BoltonDescription
Position at Performance Auto Group
Position: Retail Supervisor – Honda Dealership (NOC 62010)
Company: Bolton Honda
Location: 65 Pillsworth Road, Bolton, ON L7E 4E9
Wages: $75,000 - $85,000 per year plus bonus.
Position: Full-time (37.5 hours per week), permanent
Benefits
:
Medical and dental coverage, Long Term Disability, Car allowance.
Vacancy: 1
As part of the Performance Auto Group, Bolton Honda is dedicated to providing top-tier
customer service at every point of contact. We personalize our services to ensure all needs
and expectations are met during every visit. Our teams go the extra mile to provide our clients
with exceptional care and make sure that each ownership experience is rich with benefits.
Bolton Honda is a proud recipient of the Honda Driving Excellence Award, awarded by Honda
Canada in recognition of our excellent customer satisfaction ratings in sales, service, after
- sales service, and more.
We are looking for a Retail Supervisor at our dealership who will be responsible for overseeing
daily showroom operations, managing the sales team, ensuring exceptional customer service,
and driving dealership sales performance. This role acts as a bridge between sales staff and
upper management, ensuring sales targets are met while maintaining a positive and
professional dealership environment.
About Us
Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:
Great
Experience:
Every customer is entitled to a great experienceIntegrity: We are honest and transparent in our actionsDiversity: We are stronger through the inclusion of people, brands and ideasInnovation: We passionately embrace opportunities for new and continuous improvementsEmpowerment: We encourage and support our people in taking initiativeGiving Back: We positively impact the communities in which we live, work and raise familiesJob Description
Managing the traffic on the sales floor.Monitor daily sales activities, appointments, and follow-ups.Supporting Sales team to generate business and assist with close deals to meet department sales targets.Manage, supervise, train, motivate, and monitor the performance of sales staff.Establish and maintain good working relationships with customers to encourage repeat and referral business.Handle all customer complaints on a timely basis.Answering customer inquiries over the phone and/or in the dealership on a daily basis.Represent the Employer in a favorable light to all accounts, press and industry representatives at all times.Maintain contact with customers on a timely basis and in a professional manner.Account for all documents; ensure that none are missing.Establishes and enforces product-knowledge standards.Actively supporting, encouraging, and motivating sales personnel daily to maintain high morale.Exhibiting a professional management style that sets the example for enthusiasm, productivity, and accountability.Uphold all rules and procedures - support enforcement, including disciplinary action as necessary.Work in strict compliance with the requirements and regulations of the Ontario Motor Vehicle Industry Council (OMVIC).Work in strict compliance with the Laws of the Province of Ontario and Canada including, but not limited to, the Employment Standards Act (ESA) and the Accessibilities for Ontarians with Disabilities Act (AODA).Other duties as required.Core Competencies
Customer FocusConflict ResolutionCommunicationCritical Thinking and Problem SolvingCreative and Innovative ThinkingPlanning and OrganizingLeadershipAccountability and DependabilityDecision Making and JudgementEthics and IntegrityEnforcing Laws, Rules and RegulationsConsultationEnergy and StressTime ManagementMulti-taskingEmployment Requirements
Post Secondary Degree/Diploma in Business Administration (or similar) preferred.Flexibility to adapt to constantly changing business.High motivation, energy and ability to perform with minimal supervision.Strong…
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